Plexins: SMS Conversational Flows Can Help eCommerce Stores Increase Sales and Improve Customer Satisfaction

SMS conversational flows are a powerful tool that can help eCommerce stores increase sales and improve customer satisfaction,” said the CEO of Plexins. “With SMS conversational flows, stores can send the right message at the right time, which can help increase conversions and improve customer satisfaction.”

For example, a store could create an SMS conversational flow that sends a welcome text message to new subscribers, a follow-up text message with a discount code after they haven’t opened the first text message, and then a final text message with a product recommendation if they still haven’t opened any of the messages.

SMS conversational flows are easy to set up and use. Stores simply create a new flow, select the triggers and actions they want to include, and then add their text content. Plexins will take care of the rest, automatically sending the text messages at the right time and in the right order.

In addition to being easy to use, SMS conversational flows offer a number of other benefits, including:

  • Increased customer engagement: SMS conversational flows can help stores keep their customers engaged by sending them timely and relevant messages. This can help stores increase sales by encouraging customers to take action, such as making a purchase or visiting the store’s website.
  • Increased conversions: SMS conversational flows can help stores increase conversions by sending targeted messages that are designed to encourage customers to take action. For example, a store could send a text message to customers who have abandoned their cart, offering them a discount code to encourage them to complete their purchase.
  • Improved customer satisfaction: SMS conversational flows can help stores improve customer satisfaction by providing a personalized and seamless experience. This can help stores build stronger relationships with their customers, which can lead to repeat business and positive word-of-mouth.

If eCommerce stores are looking for a way to increase sales and improve customer satisfaction, then SMS conversational flows are a great option. With this new feature, stores can easily create automated text message sequences that are designed to keep their customers engaged and drive conversions.

About Plexins

Plexins, the free SMS and email marketing platform built for Shopify brands. All features are free, including the lowest SMS and email price, global SMS sending, and service in 210+ countries. Plexins is committed to helping Shopify brands grow their businesses by providing the most affordable and easy-to-use marketing tools available. With Plexins, businesses can send unlimited texts and emails to customers worldwide at low cost.

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