Wirks Moving and Storage – Atlanta Movers has implemented advanced GPS tracking technology across its entire fleet, allowing customers to monitor their belongings in real time during transit. The technology rollout marks a significant operational upgrade for the Atlanta-based moving company, which has served over 20,000 customers across the metro area since its founding 16 years ago.
The new system provides customers with live location updates, estimated arrival times, and direct communication channels with their assigned moving teams. This technological adoption addresses one of the most common concerns during relocations: uncertainty about shipment locations and delivery timing. Visit: https://wirksmoving.com/#moving+company
Advanced Tracking System Enhances Customer Experience
The GPS tracking platform integrates with Wirks Moving and Storage’s existing customer communication systems, sending automated updates via text message and email throughout the relocation process. Customers receive notifications when their assigned truck departs the origin location, periodic updates during transit, and alerts when the team is approaching the destination.
The system covers all service categories, including local relocations within 50 miles, long-distance moves, commercial office transfers, and specialty item transportation. Each vehicle in the fleet—spanning operations across Marietta, Atlanta, and Alpharetta locations—now features the tracking technology.
Addressing Industry-Wide Transparency Concerns
Customer surveys across the relocation industry consistently identify communication and visibility as primary pain points during moves. The uncertainty surrounding arrival times and shipment locations creates stress during an already challenging process. Wirks Moving and Storage’s technology implementation directly responds to these concerns, providing verifiable location data rather than estimated time windows.
The tracking system also benefits the operational team by optimizing route planning, monitoring traffic conditions in real time, and enabling faster response to unexpected delays. This dual advantage—improved customer experience and operational efficiency—drove the decision to implement the technology across all service offerings.
Technology Integration with Established Service Standards
The GPS tracking enhancement complements Wirks Moving and Storage’s existing quality standards, which include a 98% customer referral rate and over 2,500 positive reviews. The Atlanta-based business maintains DOT registration 1942465, MC number 699457, and Georgia DPS license 500873, ensuring full regulatory compliance alongside technological innovation.
Professional movers at Wirks receive training on the new system, learning how to communicate tracking information effectively and address customer questions about the technology. The implementation process included pilot testing across select routes before full fleet deployment, ensuring system reliability and user-friendliness.
Real Estate Partnerships Benefit from Enhanced Coordination
Real estate agencies throughout the Atlanta metro area, which have partnered with Wirks Moving and Storage as a preferred service provider, gain additional coordination capabilities through the tracking system. Agents can monitor moving progress for their clients, coordinate property access timing more precisely, and provide accurate updates during closing processes.
The technology particularly benefits complex relocations involving multiple properties, storage periods, or coordinated timing requirements. Temperature-controlled storage facilities operated by Wirks now integrate with the tracking system, providing visibility when items move between storage and final destinations.
24/7 Availability Supported by Technology Infrastructure
Wirks Moving and Storage operates around the clock, and the GPS tracking system functions continuously to support this availability. Customers scheduling evening or weekend moves receive the same real-time visibility as those relocating during standard business hours. The technology also enables after-hours customer service teams to provide accurate location information without requiring direct driver communication.
Emergency moving services, recently expanded by Wirks, benefit significantly from the tracking capabilities. Situations requiring rapid relocation—such as sudden housing changes or business disruptions—gain an added layer of coordination and communication through live location monitoring.
Setting Regional Standards for Service Transparency
The technology adoption positions Wirks Moving and Storage among the first movers in the Atlanta region to offer comprehensive GPS tracking as a standard feature rather than a premium add-on. The system operates at no additional cost to customers, included automatically with all service packages from basic labor-only assistance to full-service relocations with packing and storage.
Customers booking through video survey consultations now receive detailed explanations of the tracking system during the planning phase. The financing program recently launched by Wirks includes GPS tracking across all service tiers, ensuring accessibility regardless of budget constraints.
The implementation reflects the company’s founding principle of reducing stress during life transitions. By providing verifiable location data and real-time communication, Wirks Moving and Storage addresses the anxiety that often accompanies relocations, allowing customers to focus on settling into new spaces rather than worrying about shipment status.
For information about GPS-tracked relocation services in the Atlanta metro area, Wirks Moving and Storage maintains locations in Marietta at 1470 Field Park Circle NW, downtown Atlanta at 999 Peachtree Street NE, and Alpharetta at 12600 Deerfield Parkway.
Media Contact
Company Name: Wirks Moving and Storage – Atlanta Movers
Contact Person: Eric
Email: Send Email
Phone: +14702752988
Address:999 Peachtree St NE Suite 301
City: Atlanta
State: Georgia 30309
Country: United States
Website: https://wirksmoving.com/