Winning and Retaining Business in the Australian Mining Equipment Sector Research Report 2016: Radiant Insights, Inc

“Radiant Insights”
Market Research Report On “Winning and Retaining Business” This report provides a detailed analysis of customer preferences in the Australian mining sector, focusing on the factors that influence purchasing decisions and the performance of major equipment suppliers. The analysis is based on Timetric’s extensive survey of 100 mine managers, procurement managers and other key decision-makers.

Deep Research on “Winning and Retaining Business” Analysis of the key factors mine managers and other decision makers consider when choosing a new supplier A review of the largest suppliers in terms of performance across a range of factors that affect their customers’ expectations

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When choosing a new supplier, a ‘trusted brand’ and ‘a previous working relationship’ are key factors.Account managers have a key impact on the selection process.Respondents remain satisfied with their current main suppliers, and satisfaction has improved since 2014.The top three areas for improvement identified by respondents were ‘availability of parts’, ‘product quality and reliability’ and ‘ability to support cost reductions’.

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The report is based on responses from a survey of 100 senior decision makers at operating Australian mines, responsible for the purchase of equipment for plant and mine operations, along with its consumables.Survey respondents came from seven different states and territories, with Western Australia, Queensland and New South Wales accounting for 88% of the respondents.

About Radiant Insights

Radiant Insights is a platform for companies looking to meet their market research and business intelligence requirements. We assist and facilitate organizations and individuals procure market research reports, helping them in the decision making process. We have a comprehensive collection of reports, covering over 40 key industries and a host of micro markets. In addition to over extensive database of reports, our experienced research coordinators also offer a host of ancillary services such as, research partnerships/ tie-ups and customized research solutions.

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