MarketsandMarkets forecasts the global Telecom Service Assurance Market size to grow from USD 6.5 billion in 2021 to USD 10.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 9.9% during the forecast period. The presence of various key players in the ecosystem has led to competitive and diverse market. Automation appears to be crucial for CSPs who engage in digital transformation, including 5G, enabled by Software Defined Networking (SDN) and Network Functions Virtualization (NFV). To avoid customer churn and financial implications, it is required to detect and remediate network or performance issues not only at the network operations level but also at service and customer satisfaction levels. CSPs tend to fulfill orders on time and provide efficient and cost-effective services. Apart from managing orders efficiently, service assurance solution providers help telecommunication providers, internet service providers, and similar vendor companies with the capability to find the faults that take place while delivering any service, network management, and workforce automation.
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The services to record a higher growth rate during the forecast period
In the telecom service assurance market by component, the services is expected to record a higher growth rate during the forecast period. The services segment has a key role to play in the telecom service assurance market. With the increasing adoption of telecom service assurance solutions among CSPs, the demand for support services is expected to gain traction among organizations. The telecom service assurance market based on services is segmented into professional services and managed services. The services market holds a substantial share of the total telecom service assurance market and is expected to grow at a high rate.
Large Enterprises are expected to hold a larger market share during the forecast period
By Organisation size, large enterprises are expected to hold the largest market size Large enterprises hold a larger market size in the present market, as the segment has already shown major adoption and implementation of telecom service assurance services, wherein SMEs are expected to experience a high growth rate in the adoption of telecom service assurance products and services in the nearer future. With an increase in infrastructure and the advent of new technologies, such as cloud, enterprise mobility, 5G, IoT, and network orchestration, the demand for telecom service assurances tools is expected to increase across large enterprises.
Service assurance solutions also provide vendors with fully automated, close to real-time activation of several services for various network elements in a multi-vendor network environment. This study is done to understand the structure of the telecom service assurance market and is intended to help CSPs, hardware vendors, and service providers to better serve their clients, telecom operators, and enterprises. The overall telecom service assurance market size in this study has been defined by considering the revenues generated by vendors who offer telecom service assurance solutions and services.
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The report covers the competitive landscape and profiles of major market players, such as NEC (Japan), Ericsson (Sweden), Amdocs (UK), NETSCOUT (US), Broadcom (US), HPE (US), Accenture (Ireland), Comarch (Poland), Huawei (China), Nokia (Finland), IBM (US), Intracom Telecom (Greece), Spirent (UK), TEOCO (US), EXFO (Canada), VMware (US), Cisco (US), CommScope (US), Anritsu (Japan), VIAVI Solutions (US), Enghouse Networks (Canada), MYCOM OSI (UK), RADCOM (Israel), Infovista (France), SysMech (UK), Itential (US), Aspire Technology (Ireland), Anodot (US), Matellio (US), Stixis (US). These players have adopted several organic and inorganic growth strategies, including new product launches, partnerships and collaborations, and acquisitions, to expand their offerings and market shares in the global telecom service assurance market.
NEC provides telecom service assurance such as MasterScope Invariant Analyzer – CA Service Assurance, Netcracker BSS/OSS suite, Digital Business Enablement and Digital Customer Engagement. Netcracker BSS/OSS suite is a combination of professional services, managed services, and implementation expertise, which enables service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. MasterScope Invariant analyzer is an analytics tool patented by NEC. It analyzes large amounts of performance metric data collected from multiple monitoring tools to automatically discover important relationships and detect system performance anomalies.
NEC focuses on Y-o-Y growth with organic and inorganic growth strategies. For instance, in June 2021, NEC and Turkcell collaborated to optimize B2B and B2C services fulfillment and assurance of Turkcell super online to drive operational and business agility. Turkcell Superonline is the only provider in Turkey to offer high-speed, ultra-broadband services to residential and business customers, including 1,000 Mb/s Internet access for residences and more than 10 Gb/s for businesses.
Ericsson is one of the prominent players in the telecom service assurance market. The firm intends to provide CENX Service Assurance, Expert Analytics, Analytics and Assurance, Service Automation, Telco Data Analytics and Dynamic Orchestration. Ericsson offers a wide range of support services for telecom service assurance.
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