Sustainability Business Division of Schneider Electric Responds to Cybersecurity Incident

• Incident limited to Sustainability Business division

• No impact on any other Schneider Electric entity

• Access to business platforms reopened on January 31, 2024

• Certain data from Sustainability Business was obtained by threat actor

Note: the following statement was published on January 29, 2024, and updated on Feb. 1st and Feb. 19th, 2024. Latest update was issued to inform that certain data from Sustainability Business was obtained by the threat actor.

On January 17th, 2024, a ransomware incident affected Schneider Electric Sustainability Business division. The attack has impacted Resource Advisor and other division specific systems. 

Schneider Electric Global Incident Response team has been immediately mobilized to respond to the attack, contain the incident, and to reinforce existing security measures. 

Sustainability Business division has informed impacted customers. As more information becomes available, the Sustainability Business division of Schneider Electric will continue the dialogue directly with its impacted stakeholders and will continue to provide information and assistance as relevant.

From a recovery standpoint, Sustainability Business has restored its business platforms in a secure environment. After testing, access has reopened on January 31, 2024.

From a containment standpoint, as Sustainability Business is an autonomous entity operating its isolated network infrastructure, no other entity within the Schneider Electric group has been affected. 

From an impact assessment standpoint, the on-going investigation shows that data have been obtained by the threat actor.

From a forensic analysis standpoint, the detailed analysis of the incident continues with leading cybersecurity firms and the Schneider Electric Global Incident Response team continuing to take additional actions based on its outcomes, working with relevant authorities. 

About Schneider Electric

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On.

Our mission is to be your digital partner for Sustainability and Efficiency.

We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.

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