Stellar Highlights Efficient Methods to Fix and Rebuild QuickBooks Data Integrity Issues

Posted on
by

Being a QuickBooks user, you might have come across a situation where your QuickBooks has stopped working. Such an issue can interrupt your day-to-day operations. This issue may occur due to several reasons. In this post, we”ll discuss a few easy ways to resolve the QuickBooks has stopped working issue. But before moving forward, first let’s understand the causes behind this issue.

Causes of QuickBooks has Stopped Working Issue

QuickBooks may stop working, responding, or crash due to one or more of the below reasons:

  • Corrupted company file
  • Damaged or missing QBWUSER.INI file
  • Incomplete or damaged installation files of QuickBooks
  • Issue with Windows operating system
  • Name of the company file is too long
  • Hard drive on which QuickBooks company file or program files are saved is corrupted

Ways to Resolve QuickBooks has Stopped Working Issue

First, make sure your Windows is updated. If not, then install the latest available updates. Corruption in QuickBooks company (QBW) file could be the reason why you cannot start the QuickBooks application. In this case, you can repair the corrupt QBW file by using the built-in Verify and Rebuild utility in QuickBooks. If the utility fails to provide the desired results, then you can use a professional QuickBooks repair tool, like Stellar Repair for QuickBooks. This tool can efficiently repair the corrupt QBW file and recover all the data, by maintaining complete integrity. If corruption in QBW file is not the reason, then follow the below methods.

Method 1: Rename QBWUSER.ini File

The QBWUSER.ini file contains the user-specific settings and QuickBooks-related initialization files. If this file becomes corrupted or damaged, it can lead to “QuickBooks has stopped working” issue. You can recreate the QBWUSER.ini file. To do this, follow the below steps:

  • Go to the folder where the QBWUSER.ini file is located. You can follow this path: C:Users[Your user name]AppDataLocalIntuitQuickBooks [year]. Sometimes, you may fail to see this folder. In that case, you can check and enable the hidden files and folders.
  • Right-click on the QBWUSER.ini file and click Rename.

Note: Renaming the QBWUSER.ini file will delete the list of previously opened QBW files.

  • Add .old at the end of the file name. This will recreate the QBWUSER.ini file.

Method 2: Use QuickBooks Tool Hub

The “QuickBooks has stopped working” issue can occur due to corrupted or damaged program files or installation issues. You can download and install the most recent version of QuickBooks Tool Hub. And then run its repair tools to resolve the program and installation issues in QuickBooks. To use the Quick Fix my Program tool from the QuickBooks Tool Hub, follow the below steps:

  • In QuickBooks Tool Hub, click Program Problems.
  • Click Quick Fix my Program.
  • Then, start your QuickBooks Desktop application.

If the issue still appears, then run the QuickBooks Install Diagonstic tool using the following steps:

  • On the Tool Hub, click Program Problems.
  • Click QuickBooks Program Diagnostic Tool. It may take some time.
  • Once the tool completes the process, restart your system and launch your QuickBooks application.

This tool helps in resolving issues with Microsoft components that are required for the functioning of QuickBooks application.

Method 3: Check Company File Name

You can encounter the QuickBooks has stopped working issue if the name of company file is too lengthy or incorrect. You can check and rename the company file using the below steps:

  • Go to the company file folder and locate the company file, which may appear as [CompanyName].qbw. If the company file name is too long (more than 35 characters), rename the file with a shorter name. To do this, right-click on the file and choose Rename. Change the file name and hit Enter.
  • Click the Yes option for confirmation.

Method 4: Check Company File Folder

Sometimes, permission or other issues with the folder where your company file is saved can cause the QuickBooks has stopped working issue. You can copy the company file to a different folder and try to open it from the new location. Make sure you have all the permissions on that folder.

Method 5: Check System Components Files

The QuickBooks has stopped working issue can also occur due to corrupted or damaged system component files, like .NET Framework, Visual C++ redistributable, MSXML, etc. on which the QuickBooks application relies.

You can check whether the .NET Framework 4.5 is enabled. Here’s how to do so:

  • In your system’s Control Panel, click Programs and Features.
  • Click Uninstall a Program.
  • Click Turn Windows feature on or off.
  • Search for .NET framework. Check if the checkbox for the .NET Framework is selected or not. If not, then select it. Click OK to save the changes.

Note: If the .NET Framework files are corrupted, then you can re-install it.

If the MSXML DLL files are corrupted, you can register them again by using the below steps:

  • In your Windows start option, type cmd and select Run as administrator.
  • On the Command prompt, type cdwindowssyswow64.
  • Enter regsvr32 MSXML6.dll and hit the Enter key.

Method 6: Create a New Windows User Profile

Sometimes, the QuickBooks has stopped working issue can occur if the existing user profile is corrupted or damaged. You can create a new Windows user profile and try to open QuickBooks using the new profile. Follow the below steps to create a new Windows user profile:

  • Open the Control Panel on your system and click User Accounts.
  • Click Manage another account and then click Add a new user in PC settings.
  • Create a new user with admin rights.
  • Now, open the QuickBooks application using the new profile.

Conclusion

The QuickBooks has stopped working issue can occur due to multiple reasons. You can implement the methods mentioned in this post to resolve the issue. In case the issue is caused due to corruption in the QuickBooks company (QBW) file, you can use the Intuit-recommended QuickBooks file doctor tool to repair the file. However, the tool requires admin credentials and cannot repair a severely corrupt or large-sized QBW file. In such a case, you can use a powerful QuickBooks repair tool, such as Stellar Repair for QuickBooks, to effectively and easily repair highly corrupted QBW file.

Media Contact
Company Name: Stellarinfo
Contact Person: Andrew Jackson
Email: Send Email
City: New York
Country: United States
Website: https://www.stellarinfo.com