A look at how workers at Schneider Electric’s Batam, Indonesia, factory use Smart Glasses Remote Assistance to connect with third-party OEMs for help with equipment troubleshooting, maintenance, and repair.
As part of Schneider Electric’s InnovationTalks, a virtual event held in June 2020, the company featured a tour of its factory in Batam, Indonesia. The factory produces a number of products for Schneider Electric technologies, including controllers, drives, relays, and contactors.
According to Budi Sulistiarto, digital transformation leader at the Batam factory, this facility began its digital transformation process in 2017. In 2019, the factory was recognized by the World Economic Forum as a Lighthouse factory, indicating recognition of its successful application of advanced automation technologies to drive operational and environmental impacts.
In this video, Sulistiarto shows how workers use Smart Glasses Remote Assistance to connect with third-party OEMs for help with equipment troubleshooting, maintenance and repair. This technology also helps upskill workers in the Batam factory.
According to Schneider Electric, the Batam factory has deployed a range of Industrial Internet of Things (IIoT) technologies, including smart sensors, alarm prediction management, site benchmarking, and augmented reality to create an empowered workforce that has visibility into operations, maintenance, and energy use.
Using these technologies, the factory reported a 44% reduction in machine downtime in one year. In addition, the factory’s use of digital planning and scheduling tools to provide an end-to-end view of demand, align partners, and engage workers led to a 40% improvement in on-time delivery.
About Schneider Electric
Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software. In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency. We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.
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