Retail Cloud Global Market – Overview
The Global Retail Cloud Market is growing with the rapid pace; mainly due to the wide adoption of smartphones. According to a recent study report published by the Market Research Future, The global market of Retail Cloud is booming and expected to gain prominence over the forecast period. The global Retail Cloud market is forecasted to demonstrate a spectacular growth by 2024, surpassing its previous growth records in terms of value with a striking CAGR during the estimated period (2019 – 2024). In the year 2019, the global market of Retail Cloud had been valued at approximately USD 10 billion, which is expected to be at USD 28 billion by the end of the year 2024 with a double digit CAGR of 17% during 2019 – 2024.
The major growth driver of Retail Cloud includes rapid adoption of smartphones, need for compliance & collaboration and shift to Omni-channel experience. Retail cloud has major benefits over conventional retailing. It provides number of solutions to retailers such as CRM, disaster recovering, discounts & promotions, workforce management, data analytics and others. The growing technology advancement has offered wide area of applications to consumers. Smartphone adoption is one of the best example of technically advanced products. It is used by consumers for variety of applications such as mobile commerce, social media access, mobile promotions, and mobile banking. According to a study, more than 90% consumers are using smartphone nowadays for shopping and comparing prices with other retail websites or apps. The increasing trend of online shopping is driven by number of factors such as easy checkout option and no long queue, can research over number of variety of products at a time, availability of number of payment options, feasible discounts & easy return policy, and availability on every mode. Amazon, Flipkart, and eBay are the well-known example of online retailing.
However, deeply rooted unorganized sector in developing economies like India and less mature distribution channel are the factors which are hindering the growth of Retail Cloud in forecast period.
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Key Players
IBM Corporation, Oracle Corporation, SAP SE, Microsoft Corporation, Syntel, Inc., Cisco Systems Corporation, Google, Inc., Fujitsu Global, Infor, Inc., and Retail cloud are some of the prominent players profiled in MRFR Analysis and are at the forefront of competition in the Global Retail Cloud Market.
Segments
Global Retail Cloud Market is segmented in to 6 Key dynamics for an easy grasp and enhanced understanding.
Segmentation By Type: Comprises – Service, Software.
Segmentation By Service Model: Comprises – Software as a Service, Platform as a Service, Infrastructure as a Service and Others.
Segmentation By Deployment: Comprises – Public, Private, and Hybrid.
Segmentation by Services: Comprises – software as a service, platform as a service and infrastructure as a service
Segmentation by End-User: Comprises – Small & medium size industry and large-scale industry.
Segmentation By Regions: Comprises Geographical regions – North America, Europe, APAC and Rest of the World.
By Product segment- Customer management is expected to reach approximately USD 3 billion in 2019 and growing with 19% CAGR during forecast period 2019-2024 in the global market.
By End-User- Small & medium size industries are estimated to grow with approximately 18% CAGR
Competitive Analysis
Characterized by the presence of several well-established and small players, the global Market of Retail Cloud appears to be highly competitive. Well established players incorporate acquisition, collaboration, partnership, expansion, and technology launch in order to gain competitive advantage in this market and to maintain their market position. These key players compete based upon pricing, Technology and services.
Vendors operating in the Retail Cloud Market strive to offer service that addresses specific use cases for their retail customers to help minimize their risks and increase their agility to adopt the cloud for their mission critical services
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Synopsis
With the increase in customer expectation for more variety, convenience, information and access to the product and service from retailers, the complexity of supply chain is increasing. This has led to over pressure the retailer to balance the risk of bringing product to the market more quickly, ensuring proper assessment of the offerings. Retail cloud solution allows retailers with end-to-end compliance lifecycle management, which help them in capturing the detailed product information during the raw material sourcing and selection of various suppliers and the product manufacturing processes.
Omni-channel has become a major requirement for retailers to stay competitive in the present global market. It allows customers to research on various products and services, compare the prices, make purchase decisions, and receive the product through multiple channels. Retail cloud enable efficient and effective Omni-channel fulfilment with various tolls for real time visibility into inventory across all channels, faster time to market the product, cloud based platform to provide consistence customer experience for multiple brands and predictive intelligence enabling highly personalized shopping experience.
Regional Analysis
By Region, North America is expected to dominate the market of Retail Cloud throughout the forecast period with the lion’s share, followed by Europe and Asia-Pacific. Growing adoption of e-commerce by citizens in North America is expected to drive the market in forecast period. Currently, North America holds around 45% of market share followed by Europe, which has around 26% of market share while Asia-pacific has emerged as the fastest growing market in Retail Cloud during forecast period 2019-2024.
LIST OF TABLES
TABLE 1 GLOBAL RETAIL CLOUD MARKET, BY PRODUCT, 2019-2024 (USD BILLION)
TABLE 2 GLOBAL CUSTOMER MANAGEMENT IN RETAIL CLOUD MARKET, 2019-2024 (USD BILLION)
TABLE 3 GLOBAL WORKFORCE MANAGEMENT IN RETAIL CLOUD MARKET, 2019 & 2024 (USD BILLION)
TABLE 4 GLOBAL SUPPLY CHAIN IN RETAIL CLOUD MAREKT, 2019 – 2024 (USD BILLION)
TABLE 5 GLOBAL DATA SECURITY IN RETAIL CLOUD MAREKT, 2019 -2024 (USD BILLION)
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LIST OF FIGURES
FIGURE 1 GLOBAL RETAIL CLOUD MARKET: DRIVERS & INGIBITORS
FIGURE 2 GLOBAL RETAIL CLOUD MARKET: SUPPLY CHAIN PROCESS 14
FIGURE 3 GLOBAL RETAIL CLOUD MARKET: PORTER’S FIVE FORCES ANALYSIS 14
FIGURE 4 GLOBAL RETAIL CLOUD MARKET, BY PRODUCT, 2019 & 2024 (USD BILLION) 16
FIGURE 5 GLOBAL CUSTOMER MANAGEMENT IN RETAIL CLOUD MARKET, 2019 & 2024 (%) 17
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