Coopersburg, PA – Pool and Spa News revealed their Top 50 Pool Builders List for 2017. This was the sixth year that used the new criteria for assessing applicants and including a variety of companies across the nation. Monogram Custom Homes and Pools ranked as number 31 in the USA and number 1 in Pennsylvania (PA). In previous years Monogram Custom Homes and Pools was also ranked in the top 5 in the country for customer satisfaction.
This was Pool and Spa News’ second year to use their new criteria when assessing companies for inclusion. To be considered for the list, companies were evaluated on a variety of areas, including revenue, customer reviews, complaints, lawsuits, staff, industry involvement, web presence, and community involvement. This year’s criteria also saw some other changes. Franchise and licensing operations were no longer evaluated based on company performance since some were involved in lawsuits that clouded the judging criteria of other franchised offices. Instead, the performance of each office was considered as an entry of its own. The new criteria has made for a well-rounded list and opened up space for some newcomers.
Such fierce competition only makes Monogram Custom Homes and Pools’ placement even more of an accomplishment. Monogram Custom Homes and Pools is proud to be ranked among the nation’s best and believe it is a testament to the value of their brand and the loyalty and trust they have been able to cultivate with their customers. Monogram Custom Homes and pools also has a perfect record with the Better Business Bureau with no complaints ever filed. Tony Caciolo, President, Monogram Custom Homes and Pools attributes part of the company’s success to their approach to employees which is “Don’t fire them. Fire them up!” His motivated employees know they are fully empowered to handle customer issues and complaints and because of this, Monogram enjoys a customer satisfaction rating second to none.
About Monogram Custom Homes and Pools
Monogram Custom Homes and Pools is a custom home and pool builder that specializes in “hassle free” pools and unique custom homes. The pools are fully automated so customers can “fire their pool boy”, since they pools manage pH and sanitizer automatically. They are based in Coopersburg, PA to serve homeowners in the Lehigh Valley (Bethlehem, Allentown, Easton) area.
You can connect with them online by visiting their website at www.monogramcustombuilders.com.
Company Name: Monogram Custom Homes and Pools
Contact Person: Tony Caciolo, President
Address:6366 Robin Lane
Country: United States