A comprehensive survey of recent home buyers and sellers has ranked Wirks Moving and Storage – Atlanta Movers as one of the most trusted relocation service providers in the metropolitan area. The independent study gathered feedback from over 2,000 residents who relocated within the past year, highlighting the company’s outstanding commitment to customer satisfaction, reliable service, and personalized approach to the moving process.
Wirks Moving and Storage established itself in 2009 and has completed over 20,000 successful relocations across the Atlanta region. With physical locations in Atlanta and Marietta, the company has built a reputation for excellence that resonates with local homeowners seeking reliable moving assistance.
Survey Reveals Key Factors in Customer Satisfaction
The homeowner survey evaluated multiple service aspects, including timeliness, care of belongings, staff professionalism, price transparency, and overall customer experience. Wirks Moving and Storage received exceptional marks across all categories, with particular recognition for their dedicated move coordinators who provide personalized attention throughout the relocation process.
According to survey respondents, the company’s approach to treating each move as a significant life milestone rather than simply a logistical task sets them apart from competitors. This philosophy, instilled by founder Eric Wirks, has created a moving experience that customers describe as “refreshingly positive” and “surprisingly stress-free.”
One survey participant noted, “After comparing several movers in Atlanta, Wirks stood out for their genuine interest in making my family’s transition smooth. They weren’t just moving boxes – they understood this was a major life change for us.”
Comprehensive Service Options Meet Diverse Moving Needs
The survey highlighted Wirks Moving and Storage’s ability to accommodate various relocation scenarios as another key factor in their high customer satisfaction ratings. The company offers a complete range of moving services tailored to different client requirements, operating throughout Atlanta, Marietta, and the entire Atlanta-Sandy Springs-Alpharetta Metropolitan Area.
From local moves within a 50-mile radius to long-distance relocations, commercial moves, and specialty services like piano transportation, Wirks has developed expertise in handling diverse moving situations. This versatility allows them to serve a broad client base, from downtown apartment dwellers to suburban homeowners and business professionals.
The company’s comprehensive service menu includes:
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Local Moving within the Atlanta metro area
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Long Distance Relocations
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Commercial and Office Moving
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Specialized Handling for Pianos and Valuable Items
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Senior Moving Assistance
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Full-Service Packing Solutions
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Storage Options
This breadth of services has positioned Wirks Moving and Storage as a one-stop solution for Atlanta residents with varying relocation needs. Survey respondents particularly appreciated the ability to customize service packages based on their specific requirements and budget constraints.
Training and Professionalism Set New Industry Standards
Another standout aspect of the survey results was the consistent praise for the professionalism and training of Wirks Moving and Storage’s staff. The company’s rigorous training program ensures that all movers in Atlanta who join their team develop expertise in safe lifting techniques, proper packing methods, and effective use of specialized equipment.
This commitment to professional development has resulted in an exceptionally low damage claims rate and high customer satisfaction with caring for personal belongings. Survey participants frequently mentioned the careful attention given to fragile items, furniture protection, and home surface preservation during moving.
The company maintains all necessary federal and state licenses (MC 699457, DOT 192465, GDPS 500873) and holds American Moving & Storage Association certification. These credentials and comprehensive insurance coverage provide customers with added peace of mind during a stressful life transition.
Several survey respondents noted the contrast between their experiences with Wirks and previous encounters with other movers in Atlanta. One participant remarked, “The movers were exceptionally careful with my antique furniture. They took time to properly wrap everything and treated my belongings with genuine respect.”
Community Connection Strengthens Customer Relationships
The survey revealed that Wirks Moving and Storage’s deep connection to the Atlanta community has significantly contributed to their positive reputation. Founded by Atlanta resident Eric Wirks during the economic downturn 2009, the company has maintained its local roots while expanding to serve the broader metropolitan area.
This local presence allows the movers to navigate Atlanta’s diverse neighborhoods with insider knowledge, from the historic districts of Inman Park to the suburban communities of Marietta and beyond. Survey participants valued this familiarity with local traffic patterns, building regulations, and neighborhood characteristics.
The company’s community involvement extends beyond moving services, including participation in local initiatives like the Georgia Festival of Trees and support for various charitable causes. This commitment to giving back has resonated with customers who appreciate working with a company demonstrating investment in the region’s well-being.
One survey respondent noted, “Choosing Wirks felt like supporting a genuine local business that cares about Atlanta. The movers knew exactly how to handle the challenges of my downtown high-rise move because they truly understand this city.”
Transparent Communication Builds Customer Trust
The final key factor highlighted in the survey was Wirks Moving and Storage’s emphasis on clear, transparent communication throughout the moving process. From the initial quote provided through their video survey system to the final delivery confirmation, customers praised the company’s straightforward approach to pricing and scheduling.
The availability of move coordinators 24/7 provides clients with continuous access to information about their relocation status. This accessibility and upfront pricing free from hidden fees have built significant trust with local homeowners seeking reliable movers.
Survey participants specifically mentioned appreciating the detailed explanations of services, pricing structures, and scheduling options. One respondent commented, “Unlike other Atlanta moving companies I contacted, Wirks provided a comprehensive, easy-to-understand estimate without surprise charges later. This transparency made a huge difference in my decision.”
The company’s 4.92 average rating across review platforms and 98% customer referral rate further validate the survey findings regarding customer satisfaction. With over 1,700 positive Google reviews, Wirks Moving and Storage has established a digital reputation that reflects the quality of service experienced by survey participants.
For Atlanta residents planning an upcoming move, the survey results provide valuable guidance on selecting a trusted moving partner. Wirks Moving and Storage’s dual locations at 999 Peachtree Street NE in Atlanta and 1470 Field Park Circle NW in Marietta make their services accessible throughout the metropolitan region, with free quotes available by calling +14702752988 or visiting their website.
The company’s recognition in this homeowner survey reinforces its position as a leading choice for those seeking reliable, customer-focused moving services in the greater Atlanta area.
Media Contact
Company Name: Wirks Moving and Storage – Atlanta Movers
Contact Person: Eric
Email: Send Email
Phone: +14702752988
Address:999 Peachtree St NE Suite 301
City: Atlanta
State: Georgia 30309
Country: United States
Website: https://wirksmoving.com/