IT Service Management Market 2019 Global Trend, Segmentation and Opportunities, Forecast 2025

“”IT Service Management””
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IT Service Management:

Executive Summary

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. 
The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth. 
In 2018, the global IT Service Management market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global IT Service Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management development in United States, Europe and China.

The key players covered in this study 
IBM 
Absolute Software 
Microsoft 
Axios Systems 
Cherwell Software 
Citrix Systems 
Compuware 
EMC 
IVANTI 
Service Now 
BMC Software 
HP 
CA

Market segment by Type, the product can be split into 
Configuration Management 
IT Asset Management 
DBMS Management

Market segment by Application, split into 
IT & Telecommunication 
Healthcare 
Media & Entertainment 
Retail 
BFSI

Market segment by Regions/Countries, this report covers 
United States 
Europe 
China 
Japan 
Southeast Asia 
India 
Central & South America

The study objectives of this report are: 
To analyze global IT Service Management status, future forecast, growth opportunity, key market and key players. 
To present the IT Service Management development in United States, Europe and China. 
To strategically profile the key players and comprehensively analyze their development plan and strategies. 
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of IT Service Management are as follows: 
History Year: 2014-2018 
Base Year: 2018 
Estimated Year: 2019 
Forecast Year 2019 to 2025 
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered. 

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Table of Contents

1 Report Overview 
1.1 Study Scope 
1.2 Key Market Segments 
1.3 Players Covered 
1.4 Market Analysis by Type 
1.4.1 Global IT Service Management Market Size Growth Rate by Type (2014-2025) 
1.4.2 Configuration Management 
1.4.3 IT Asset Management 
1.4.4 DBMS Management 
1.5 Market by Application 
1.5.1 Global IT Service Management Market Share by Application (2014-2025) 
1.5.2 IT & Telecommunication 
1.5.3 Healthcare 
1.5.4 Media & Entertainment 
1.5.5 Retail 
1.5.6 BFSI 
1.6 Study Objectives 
1.7 Years Considered

2 Global Growth Trends 
2.1 IT Service Management Market Size 
2.2 IT Service Management Growth Trends by Regions 
2.2.1 IT Service Management Market Size by Regions (2014-2025) 
2.2.2 IT Service Management Market Share by Regions (2014-2019) 
2.3 Industry Trends 
2.3.1 Market Top Trends 
2.3.2 Market Drivers 
2.3.3 Market Opportunities

3 Market Share by Key Players 
3.1 IT Service Management Market Size by Manufacturers 
3.1.1 Global IT Service Management Revenue by Manufacturers (2014-2019) 
3.1.2 Global IT Service Management Revenue Market Share by Manufacturers (2014-2019) 
3.1.3 Global IT Service Management Market Concentration Ratio (CR5 and HHI) 
3.2 IT Service Management Key Players Head office and Area Served 
3.3 Key Players IT Service Management Product/Solution/Service 
3.4 Date of Enter into IT Service Management Market 
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application 
4.1 Global IT Service Management Market Size by Type (2014-2019) 
4.2 Global IT Service Management Market Size by Application (2014-2019)

12 International Players Profiles 
12.1 IBM 
12.1.1 IBM Company Details 
12.1.2 Company Description and Business Overview 
12.1.3 IT Service Management Introduction 
12.1.4 IBM Revenue in IT Service Management Business (2014-2019) 
12.1.5 IBM Recent Development 
12.2 Absolute Software 
12.2.1 Absolute Software Company Details 
12.2.2 Company Description and Business Overview 
12.2.3 IT Service Management Introduction 
12.2.4 Absolute Software Revenue in IT Service Management Business (2014-2019) 
12.2.5 Absolute Software Recent Development 
12.3 Microsoft 
12.3.1 Microsoft Company Details 
12.3.2 Company Description and Business Overview 
12.3.3 IT Service Management Introduction 
12.3.4 Microsoft Revenue in IT Service Management Business (2014-2019) 
12.3.5 Microsoft Recent Development 
12.4 Axios Systems 
12.4.1 Axios Systems Company Details 
12.4.2 Company Description and Business Overview 
12.4.3 IT Service Management Introduction 
12.4.4 Axios Systems Revenue in IT Service Management Business (2014-2019) 
12.4.5 Axios Systems Recent Development 
12.5 Cherwell Software 
12.5.1 Cherwell Software Company Details 
12.5.2 Company Description and Business Overview 
12.5.3 IT Service Management Introduction 
12.5.4 Cherwell Software Revenue in IT Service Management Business (2014-2019) 
12.5.5 Cherwell Software Recent Development 
12.6 Citrix Systems 
12.6.1 Citrix Systems Company Details 
12.6.2 Company Description and Business Overview 
12.6.3 IT Service Management Introduction 
12.6.4 Citrix Systems Revenue in IT Service Management Business (2014-2019) 
12.6.5 Citrix Systems Recent Development 
12.7 Compuware 
12.7.1 Compuware Company Details 
12.7.2 Company Description and Business Overview 
12.7.3 IT Service Management Introduction 
12.7.4 Compuware Revenue in IT Service Management Business (2014-2019) 
12.7.5 Compuware Recent Development 
12.8 EMC 
12.8.1 EMC Company Details 
12.8.2 Company Description and Business Overview 
12.8.3 IT Service Management Introduction 
12.8.4 EMC Revenue in IT Service Management Business (2014-2019) 
12.8.5 EMC Recent Development 
12.9 IVANTI 
12.9.1 IVANTI Company Details 
12.9.2 Company Description and Business Overview 
12.9.3 IT Service Management Introduction 
12.9.4 IVANTI Revenue in IT Service Management Business (2014-2019) 
12.9.5 IVANTI Recent Development 
12.10 Service Now 
12.10.1 Service Now Company Details 
12.10.2 Company Description and Business Overview 
12.10.3 IT Service Management Introduction 
12.10.4 Service Now Revenue in IT Service Management Business (2014-2019) 
12.10.5 Service Now Recent Development 
12.11 BMC Software 
12.12 HP 
12.13 CA        

Continuous…

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