Service Level Agreements (SLA) are used to ensure that a service provider meets the expectations of a customer. They are frequently part of contracts between managed communication services providers and network operators. SLA’s for IoT will include client expectations relative to network, device, and data. Two of the most important measurement areas will be Availability and Performance.
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SLAs will become increasingly important in the IoT ecosystem, especially as the need for inter-system orchestration and mediation reaches its third stage, which will encompass a high degree of inter-company and inter-industry data exchange. IoT SLAs will have a profound impact across many industry verticals in terms of productivity gains and other important metrics.
This research evaluates SLAs in IoT including focus areas, expectations, and market outlook. The report includes global and regional IoT SLA forecasts by industry vertical, segment, and type of SLA for 2017 – 2022. All purchases of Mind Commerce reports includes time with an expert analyst who will help you link key findings in the report to the business issues you’re addressing. This needs to be used within three months of purchasing the report.
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Target Audience:
Network service providers
Managed service providers
Professional service providers
Network integration companies
IoT equipment and device providers
Enterprise companies across all verticals
Major points from Table Of Contents:
1 Executive Summary
2 Introduction
2.1 Service Level Agreements
2.2 SLA in IoT
2.2.1 IoT SLAs for Networks, Devices, and Data
2.2.2 IoT SLAs for Availability and Performance
2.2.3 SLA Support of IoT Orchestration and Mediation
2.2.4 SLA Support IoT Authentication, Authorization, and Accounting
2.3 IoT SLA Support of IoT Data as a Service
2.3.1 IoT Data as a Service Model
2.3.2 IoT DaaS SLAs
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3 IoT SLA Forecasts 2017 – 2022
3.1 Total IoT SLA Marketplace 2017 – 2022
3.1.1 SLA Secured Productivity Gain 2017 – 2022
3.1.1.1 SLA Productivity Gain by Segment
3.1.1.2 SLA Productivity Gain by Sector
3.1.1.3 SLA Productivity Gain by Industry Vertical
3.1.1.4 SLA Productivity Gain by Region
3.1.1.4.1 APAC SLA Productivity Gain by Country
3.1.1.4.2 Europe SLA Productivity Gain by Country
3.1.1.4.3 North America SLA Productivity Gain by Country
3.1.1.4.4 Latin America SLA Productivity Gain by Country
3.1.1.4.5 Middle East & Africa SLA Productivity Gain by Country
3.1.2 SLA Enterprise Gain 2017 – 2022
3.1.2.1 SLA Enterprise Gain by Segment
3.1.2.2 SLA Enterprise Gain by Types
3.1.2.3 SLA Enterprise Gain by Sector
3.1.2.4 SLA Enterprise Gain by Industry Vertical
3.1.2.5 SLA Enterprise Gain by Region
3.1.2.5.1 APAC SLA Enterprise Gain by Country
3.1.2.5.2 Europe SLA Enterprise Gain by Country
3.1.2.5.3 North America SLA Enterprise Gain by Country
3.1.2.5.4 Latin America SLA Enterprise Gain by Country
3.1.2.5.5 Middle East & Africa SLA Enterprise Gain by Country
3.1.3 SLA as Service Market 2017 – 2022
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