Infomate Expands Services for Global Clients Seeking World-Class Business Solutions

Colombo, Sri Lanka – December 06, 2023 – Infomate, Sri Lanka’s premier business process management provider, extends its portfolio helping multinational companies efficiently expand operations. Leveraging 16+ years’ expertise optimizing critical workflows, Infomate launches new outsourcing support equipped to elevate clients’ success internationally.

“We’re thrilled to offer an enlarged slate of specialized services benefiting global organizations seeking excellence across key business functions,” said Jehan Perinpanayagam, Infomate CEO. “Backed by trusted enterprise platforms, world-class methodologies, and Sri Lanka’s top BPM talent, Infomate stands ready to simplify complexity for brands worldwide.”

Established in 2005 as Sri Lanka’s pioneering shared services firm focused on accounting, Infomate has diversified into a full-scope BPM leader managing 100+ top-tier clients across IT, finance, HR and administration. The company’s 250+ staff across modern facilities in Colombo consistently drive measurable results through dedication to operational metrics.

 Flagship offerings comprise:

  • End-to-End Accounting – Outsource core accounting activities from journal entries to financial reporting leveraging cloud-based ERPs.
  • Payroll & HR Administration – Maintain employee records and process international payrolls with perfect statutory compliance.
  • Procure-to-Pay – Streamline the entire procure-to-pay cycle for seamless spending control and cash flow.
  • Sales Support – Extend sales operations via lead generation, client onboarding, account management and customer service.
  • SAP Services – Implement and manage SAP platforms to integrate systems and data to optimize enterprise performance.

Infomate stands apart via certified information security, SLA-driven KPIs, and extensive automation enabling quality at scale – leading Sri Lanka in rural BPO development.

“Having spearheaded innovations like our supplier portal, we take pride in bringing international best practices to Sri Lankan business,” says Ranga Wijewardana, Head of Operations. “Our passion for positive transformation guides Infomate’s vision of serving clients with integrity.”

Dedicated to Operational Excellence

Underpinning new services is Infomate’s continuous improvement culture focused on exceeding benchmarks. Centralized platforms control workflows while real-time analytics track 200+ detailed metrics down to the task level. Combined with IPS ISO 27001 certification and COPC compliance, clients gain world-class quality assurance.

Ongoing investments in process documentation, dashboards, CRM and change management methodologies also showcase Infomate’s commitment to shaping global services from Sri Lanka.

The company equally leads developing rural outsourcing, lessening metro dependence via satellite centers. Technical training and educational initiatives also prepare less privileged youth for high-value careers.

Tailored for Each Client’s Success

Rather than enforce one-size-fits-all solutions, Infomate starts each partnership understanding unique needs and objectives. Consultative approachs define ideal processes primed for a client’s particular industry, stakeholder needs and growth phase. White-glove onboarding transitions existing workflows smoothly while extensive support resources foster lasting alignments.

The Partner of Choice for Global Business

As a subsidiary of Sri Lankan blue-chip John Keells Holdings PLC, Infomate conveys financial stability allowing capacity to match international demand. Executive leadership averages two decades’ experience across the UK, Australia and Caribbean guiding best practices.

With a growing mid-market stronghold and 90% client retention rate, Infomate is the proven choice to expand process-intensive operations abroad. Top global names across manufacturing, retail, finance, healthcare and technology already benefit from Infomate’s experience bridging cultural nuances.

As Director of Client Services notes, “We’ve cultivated trust proving our secure information systems and customization enable clients to gain all the advantages of outsourcing without quality loss from mass production BPMs. Our benchmark-driven approach leaves nothing to chance.”

Positioned as Sri Lanka’s top innovator, Infomate welcomes organizations seeking a refined BPM partner supporting strategic goals through streamlined, mistake-proof processes.

About Infomate:

Infomate, a subsidiary business unit of Sri Lanka’s flagship John Keells Holdings PLC, leads the local IT-BPM industry providing world-class business process outsourcing since 2005. Infomate’s 250+ top personnel manage critical workflows across 100+ reputed clients globally, delivering measurable operational excellence through technology-enabled services including Accounting, Payroll, Procurement, Data and Content Operations.

Media Contact
Company Name: Infomate Private Limited
Contact Person: Jehan Perinpanayagam
Email: Send Email
Phone: +94 112 149 700
Address:4 Layden Bastian Rd
City: Colombo 00100
Country: Sri Lanka