Imagine waking up and getting out of bed and your socks getting wet immediately. It could very well be a problem with your water heater. Unfortunately, you might need to replace it with a new one. So how do you pick the right company for your water heater repair in McDonough GA?
We reached out to Steve Cassel of JSC Enterprises to see what his advice was for choosing a water heater repair company. Steve has been involved with refrigeration from a young age, and he’s been in the business of refrigeration, air conditioning repair and water heater repair in McDonough GA for over ten years now. He even teaches future technicians at a technical college, sharing his knowledge with them.
We started out by asking Steve about important things to look for in a water heater repair company.
He responded with these three points:
Is the company insured?
It’s surprising, but many homeowners don’t ask a water heater repair company if they have proof of insurance. Be sure that you will be protected from any mishaps that could happen while having your water heater repaired or replaced.
Steve recommends that your installer has at least a $1 million general liability insurance policy. He added, “There are tons of guys out there that do work on the side and do not have proper insurance.”
How do they get away with this? No one asks to see proof of insurance. Unfortunately, it’s very easy for someone to lie and say that they are insured when in fact they are not. So do yourself a favor and ask to see a copy of the insurance policy — do your due diligence.
Why is appearance so important?
After all, you just need a new water heater, right? Does it really matter the way they dress?
Steve had a few things that really mattered to him when it came to the appearance of the employees.
- Do they use profanity?
- Do they show respect for the cleanliness of your home?
- Do the workers look like clean people?
- Are they wearing old, dirty pants and boots?
Steve explained, “All of these things reflect their personality, their work ethic, and their ability to do the work in your home. ” Steve said that he drills into his students that appearance does matter. “I tell them they need to clean up their mouth and they need to clean up their act if you’re going to make it in this business.”
But alas, this work ethic isn’t practiced by all companies.
What kind of reputation does the company have?
Take the time to do some research. Read some online reviews and see what kind of experiences other people have had with the company. This will help you gain a picture of what kind of a water heater repair company in McDonough it is and how they work. Then trust your gut—what do your instincts tell you about the company?
Steve often gets 5-star reviews without doing any work.
How is this possible, you may ask? It’s simple — he’s honest.
“Many times we go out to look at a job and tell people they don’t need to replace their unit or their hot water tank. In other words, we do not install a new one and we don’t make any money. Yet the person takes the time to leave us a nice review thanking us for our honesty and saving them tons of money. We believe this is the best form of advertising in the world!”
Do you get the sense that the company you’re considering is honest and trustworthy?
We hope these tips will help you make your decision wisely. You can contact Steve for a free consultation at http://www.heatandairatlanta.com/water-heaters/
Company Name: JSC Enterprises LLC
Contact Person: Steve Cassell
Email: Send Email
Phone: (770) 957-1768
Address:1110 Post Oak Rdg
Country: United States