Greatsun Financial have recently held a customer satisfaction survey and have released the results to the public. The results were extremely positive and have been detailed below:
95% of our clients are more than satisfied with their Greatsun Financial advisor.
94% of our clients are happy to, or already have, recommended us to one of their friends or family members.
97% of our clients have the confidence that we will put their financial interests first.
85% of our clients agree that we help them to understand that we are keeping their financial objectives on track.
99% of our clients agree that we communicate in a clear, precise and timely manner.
77% of our clients have “All” or “Most of” their assets invested with Greatsun Financial.
88% of our clients are likely to invest new assets with Greatsun Financial.
Our clients responded and have been divided into categories depending on how long they have been investing with us, as follows:
Clients of –
0-3 Years – 14%
4-10 Years – 31%
11-15 Years – 22%
Over 16 Years – 33%
We are delighted with the results overall, but will endeavour to continue our progression moving forward.