The facility management market is projected to expand at a compound annual growth rate (CAGR) of 17.8% from USD 61.08 billion in 2025 to USD 138.50 billion by 2030. A number of important market dynamics are responsible for the transition of facility management from a support role to a strategic component. Businesses make significant investments in technologies like IWMS and BIM to improve labor efficiency, attain sustainability objectives, assure compliance, and strengthen operational resilience. By combining tasks like energy monitoring, lease accounting, asset tracking, and security management, these systems enable data-driven decision-making, predictive maintenance, and real-time facility operations visibility. Managing intricate infrastructures, achieving ESG goals, and ensuring business continuity all depend on this degree of integration, which propels the industry.
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The rise of digital transformation and sustainability mandates is transforming facility management into a strategic driver of operational excellence, cost savings, and compliance. Integrated solutions such as IWMS, BIM, and IoT-enabled systems offer real-time data analytics, predictive maintenance, and centralized control over building operations. For instance, CBRE and JLL leveraged such technologies to enhance service delivery and tenant satisfaction across commercial portfolios.
Similarly, Fortescue Metals in Australia used system information modeling to achieve significant cost savings and enhanced project execution at its mining and port facilities. The need for efficient resource utilization and adherence to stringent environmental standards drives the adoption of these advanced technologies. As organizations prioritize sustainability and operational efficiency, the demand for integrated facility management solutions is expected to continue its upward trajectory.
By solution, the facility property management segment is expected to hold a larger market share during the forecast period
The facility property management segment comprises a broad range of services, such as lease administration, asset management, space planning, and real estate portfolio management, for efficient operation and maintenance of physical assets, including buildings, grounds, and infrastructure. The growing complexity of real estate portfolios and the need for operational efficiency and cost control have driven organizations to invest in comprehensive property management solutions. For instance, CBRE and JLL have developed integrated platforms that offer real-time data analytics, predictive maintenance, and lease optimization tools, enabling property managers to make informed decisions and enhance tenant satisfaction. Additionally, technological advancements, such as integrating Internet of Things (IoT) devices and Building Information Modeling (BIM), have further boosted the capabilities of property management solutions. These technologies enable proactive maintenance, energy management, and space utilization optimization, helping the segment maintain its expected dominance in the facility management market.
By enterprise, the IT &ITeS segment is expected to register the highest growth rate during the forecast period.
The Information Technology (IT) and Information Technology-enabled Services (ITeS) sector is experiencing rapid growth, driven by the increasing reliance on technology across various industries. This sector encompasses various services, including software development, data analytics, cloud computing, and customer support services. The demand for IT and ITeS services is being fueled by digital transformation initiatives, data proliferation, and the need for businesses to enhance operational efficiency and customer experience.
Tata Consultancy Services (TCS), Infosys, and Wipro have been at the forefront of this growth, offering innovative solutions that cater to diverse business needs. For example, TCS’s enterprise solutions have helped organizations streamline operations, reduce costs, and improve service delivery. Favorable government policies, infrastructure investments, and the increasing adoption of emerging technologies such as artificial intelligence and machine learning fuel the sector’s growth. As businesses continue to prioritize digitalization, the IT and ITeS segment is poised to register the highest growth rate in the facility management market.
North America is projected to register the largest market size during the forecast period
North America, particularly the US and Canada, is anticipated to dominate the facility management market in terms of market size during the forecast period. This dominance can be attributed to advanced infrastructure, high technology adoption, and a mature real estate market. The region’s emphasis on sustainability, regulatory compliance, and operational efficiency has led to the widespread use of integrated facility management solutions.
CBRE, JLL, and Cushman & Wakefield have established a strong presence in the region, offering comprehensive services encompassing property management, maintenance, energy management, and security services. Additionally, the increasing trend of outsourcing non-core functions has driven the demand for facility management services, allowing organizations to focus on their core competencies while ensuring efficient facility operations. The region’s commitment to innovation and a robust service sector positions North America to register the largest market size in the facility management industry during the forecast period.
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Unique Features in the Facility Management Market
Facility Management (FM) has evolved with the integration of IoT, AI, and smart sensors. These technologies allow real-time monitoring of assets, predictive maintenance, and energy optimization. Smart building solutions, including automated lighting, HVAC systems, and occupancy sensors, enhance operational efficiency and reduce costs. This shift enables data-driven decisions and proactive management of infrastructure.
The adoption of cloud-based FM solutions is a major trend, offering centralized access to maintenance schedules, asset tracking, compliance data, and performance analytics. These platforms enable remote collaboration, multi-site management, and scalability while minimizing the need for on-premise IT infrastructure. The Software-as-a-Service (SaaS) model makes FM more flexible and cost-effective.
Sustainability is a driving factor in modern FM. Organizations are aligning with LEED, BREEAM, and ISO 50001 standards to reduce their environmental footprint. Facility managers now focus on energy audits, waste management, and water conservation. Green FM practices not only improve brand image but also lower operational costs and comply with global regulations.
Modern FM goes beyond building maintenance—it enhances the workplace experience. Technologies such as workplace apps, hot-desking solutions, and indoor air quality monitoring are used to ensure safety, comfort, and productivity. FM providers now incorporate human-centric design and wellness parameters, reshaping employee satisfaction and retention strategies.
Major Highlights of the Facility Management Market
The facility management market is experiencing substantial growth due to rapid urbanization, smart city initiatives, and increased infrastructure development globally. As commercial spaces, hospitals, educational institutions, and industrial facilities expand, the demand for professional facility management services has surged across both developed and developing economies.
Digital transformation is reshaping facility management. The adoption of advanced technologies such as IoT, AI, machine learning, and digital twins is enabling smarter buildings and more efficient asset management. These innovations provide real-time visibility, reduce operational costs, and enhance the performance of physical assets.
Organizations are increasingly outsourcing facility management to specialized providers to reduce costs, improve service quality, and focus on core operations. Integrated Facility Management (IFM) models, where multiple services are bundled under a single contract, are gaining popularity due to their operational efficiency and cost-effectiveness.
Stricter environmental and safety regulations have pushed organizations to adopt sustainable facility management practices. Companies are investing in energy-efficient systems, green certifications, and waste reduction strategies to comply with local and global sustainability mandates, boosting the role of FM in achieving ESG (Environmental, Social, Governance) goals.
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Top Companies in the Facility Management Market
The report profiles key players such as CBRE Group (US), Jones Lang Lasalle (US), Trimble (US), Nemetschek (Germany), Johnson Controls (US), IBM (US), Oracle (US), SAP (Germany), Fortive (US), Infor (US), MRI Software (US), Eptura (US), Planon (Netherlands), Apleona Group (Germany), Cushman & Wakefield (US), Sodexo (France), and Aramark (US).
CBRE Group (US)
CBRE Group, the world’s leading facility management company, enhanced its operations in 2024 by integrating J&J Worldwide Services, a military-hospital engineering specialist, into its network of over 700 data centers. The company’s Building Operations & Experience (BOE) segment manages enterprise and local FM contracts, property management, technical and engineering services, and flexible workspace operations. CBRE’s recent acquisitions demonstrate its focus on growth by adding Direct Line Global, which has enhanced its hyperscale data center capabilities, and the complete acquisition of Industrious, which has expanded its workplace experience services to over 200 sites worldwide. With 2024 revenue of USD 35.8 billion, CBRE reported a 24% surge in FM-related net revenue, driven by demand from technology, healthcare, and life sciences industries. BOE now delivers cutting-edge, tailored FM solutions, integrating people, assets, and budgets into an end-to-end operating model that enhances uptime, sustainability, and productivity for clients worldwide.
Jones Lang Lasalle (US)
In 2024, JLL secured significant wins in the facility management (FM) sector, including a contract to manage 22 U.S. General Services Administration properties and a global partnership with Rolls-Royce. The company handles over 4.6 billion square feet of real estate globally and operates through five key business lines: Markets Advisory, Capital Markets, Work Dynamics, JLL Technologies, and LaSalle. FM services are primarily delivered through Work Dynamics and JLL Technologies, using advanced tools such as JLL Serve, an AI-based platform for predictive maintenance and compliance, and Corrigo and Azara for analytics and portfolio management. JLL reported USD 23.4 billion in revenue for 2024 and continues to expand its FM operations with a focus on sustainability and innovation. In recognition of its operational excellence, JLL’s Operational Excellence FMP team received the prestigious George Graves Award for Facility Management Achievement at IFMA’s 2024 World Workplace conference.
IBM (US)
IBM is a significant player in the Facility Management Market, offering innovative solutions that leverage advanced technologies such as AI, IoT, and data analytics. IBM’s offerings in this market include IBM TRIRIGA, an integrated workplace management system (IWMS) that helps organizations optimize their real estate portfolios, manage facilities, and enhance operational efficiency. By integrating predictive analytics and cognitive computing, IBM’s facility management solutions enable proactive maintenance, energy management, and space optimization, thereby helping organizations reduce costs, improve sustainability, and enhance the overall workplace experience.
SAP (Germany)
SAP SE is a key player in the Facility Management Market, providing comprehensive solutions designed to streamline and enhance facility operations. SAP’s offerings include the SAP Real Estate Management application, which integrates with their SAP S/4HANA platform to deliver robust functionalities for property management, maintenance, and lease administration. By leveraging advanced analytics, IoT, and machine learning, SAP enables organizations to optimize building performance, reduce operational costs, and improve the efficiency and sustainability of facility management processes. This holistic approach helps businesses maintain high standards of safety, compliance, and occupant satisfaction.
Planon (Netherlands)
Planon is a prominent player in the Facility Management Market, offering innovative software solutions that enhance the efficiency and effectiveness of facility and real estate management. Their integrated workplace management system (IWMS) includes modules for maintenance management, space and workplace management, real estate management, and sustainability. Planon’s platform helps organizations streamline operations, improve asset performance, and reduce costs through data-driven insights and automation. With a strong focus on sustainability and digital transformation, Planon supports businesses in optimizing their facility management processes to create smarter, more sustainable buildings and workspaces.
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