Everyone who has either worked in customer service or knows someone who has will know that it can be a challenging yet extremely rewarding career.
Esther Stewart has worked in customer service for over 20 years, and during that time, she’s learned a lot about what it takes to provide stellar service.
Whether you’re providing customer service for a physical product or a service-based business, Esther’s mission is to teach you the essentials of providing white-glove service to your clients.
The CottnOwl is a female-owned and operated company where they believe in providing the best possible customer service to their clients.
Esther has worked with local businesses, Fortune 500TM Companies and everything in between.
Here’s a quote from Esther herself “As business owners, clients come to us for our knowledge. But they stay with us for our empathy. The ability to put ourselves in our client’s shoes to better understand what they need is what sets us apart from our competition.”
Esther says when our clients are happy, they’re more likely to stay with us and refer us to their friends.
That’s why she focuses on providing top-notch customer service and building relationships with her clients.
If anyone is looking for ways to improve their customer service or want to learn how to provide white-glove service, check The CottnOwl website at: www.cottnowl.com