The end-user experience monitoring (EUEM) market was valued at USD 1,389.7 million in 2018 and can attain a valuation of USD 3,772.0 million by 2023, believes Market Research Future (MRFR). The market is set to achieve a growth rate of 22.1% during the forecast period (2018–2023). End User Experience Monitoring Market Research Report Information, By Component (Solutions and Services), Access Type (Web and Mobile), Organization Size, Deployment Mode, Industry Vertical (BFSI, Government, Healthcare) — Global Forecast till 2023
Some of the prominent companies in the worldwide end user experience monitoring market include Oracle Corporation (US), SAP SE (Germany), BMC Software, Inc. (US), AppDynamics (US), Dynatrace LLC (US), CA Technologies (US), Catchpoint Systems, Inc. (US), IBM Corporation (US), Micro Focus International plc (UK), Riverbed Technology (US), to mention a few.
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Primary Drivers and Key Restraints
With the massive surge in transactions in websites and mobile apps, the need for customer-facing applications has increased, given the demand for the efficient running of online business. Businesses across the globe are realizing the importance of how well their revenue-critical applications behave with the end users. It is imperative to understand the end user experience with regard to the applications; however it is quite challenging for enterprises, owing to technology evolution. Applications with higher complexity are being developed and used at different customer locations, with a broad range of infrastructure components. On the bright side, some means are available by which businesses are able to analyze the end user experience with regard to their mobile and web applications. With higher detecting, baselining, escalating, fixing and identifying performance issues faced by enterprises, the demand for EUEM products is on the rise across the globe.
With the growing number of devices as well as applications from various sources and their rising use on heterogeneous platforms, the need for testing the application increases. These tests are required to elevate the end user experience, even before the actual use of the application. What makes synthetic and real user monitoring important is analyzing the application from its development stage to the stage when it is deployed. These products have the potential to expand the Return on Investment (RoI) of enterprises.
When an enterprise is in the process of launching new applications or managing the existing ones or analyzing the availability as well as the performance of custom and packaged applications, clients should be abreast of the aspects wherein a number of problems can take place. The clients are also required to know the quickest way to troubleshoot such problems. Enterprise application monitoring solutions are useful in offering a complete view of the Application Delivery Chain (ADC), forming a crucial framework that ensures the performance as well as the availability of modern web and non-web applications.
The global End User Experience Monitoring Market has been segmented on the basis of component, access type, organization size, deployment mode, and industry vertical.
With respect to the component, the market includes solutions and services. The types of solutions covered in the report include synthetic monitoring and real user monitoring. The services segment consists of professional and managed services.
Considering the access type, the market includes web and mobile.
Depending on the deployment mode, the market consists of cloud and on-premises.
The types of organization sizes are into large enterprises and SMEs.
The market, by industry vertical, includes government, BFSI, healthcare, IT and telecom, retail and consumer goods, and others.
The geographical distribution of the global end user experience monitoring market has been conducted for Europe, North America, Asia Pacific (APAC), and the rest of the world (RoW).
North America is leading the market for end-user experience monitoring market, thanks to the highly developed IT infrastructure coupled with the availability of technical expertise. The region is known for frequent technological innovations, given the highly-developed economy and the sizeable investments in research and development (R&D), leading to high technical expertise. Moreover, the rising number of government initiatives that back the infrastructure development has boosted the demand for end-user experience monitoring market in the region.
APAC, with the fastest growth rate in the near future, provides a host of growth opportunities in the form of developments in cloud computing, Internet of things (IOT) and telecom infrastructure. More and more organizations in the region are now focusing on offering top-quality end user experience for their mobile and web applications. Organizations in the region are also striving to enhance both customer-facing and internal applications, in addition to ensuring improved end user experience for all enterprise applications. The efforts on the part of the enterprises are working in favor of the regional market.
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LIST OF TABLES
Table1 Global End User Monitoring Market, By Region, 2019-2023
Table2 North America End User Monitoring Market, By Country, 2019-2023
Table3 Europe End User Monitoring Market, By Country, 2019-2023
Table4 Asia-Pacific End User Monitoring Market, By Country, 2019-2023
Table5 Rest Of The World End User Monitoring Market, By Country, 2019-2023
LIST OF FIGURES
FIGURE 1 Global End User Monitoring Market: Segmentations
FIGURE 2 Forecast Methodology
FIGURE 3 Porter’s Five Forces Analysis Of Global End User Monitoring Market
FIGURE 4 Value Chain Of Global End User Monitoring Market
FIGURE 5 Share Of Global End User Monitoring Market By Country, 2019
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