Communication is the key to keep any business running smoothly. The way that communication occurs has changed through the years due to modern technology and advancements. However, the value of effective communication remains the same. Good communication helps prevent conflict, increases employee engagement and helps increase productivity. If you want a work environment that is peaceful and runs like a well-oiled machine, take the time to learn about some effective communication techniques so you can be sure that your business is running as effectively as possible.
If you’ve ever been a part of a tense corporate environment, you know how miserable it is. There’s always conflict to resolve and unrest. Effective communication in the workplace helps avoid that conflict and lead to a more enjoyable work environment. Often conflict is started due to a sense of misunderstanding. When you check in frequently with your employees or co-workers, you’re double checking that everyone is on the same page, thus making it less likely for any misunderstanding to occur.
When it comes to communication, it may seem tempting to just shoot an email or text out. In the modern corporate environment, we are lucky to have tools like Skype and instant message that allows for fast communication. However, not all communication should be taking place digitally. When all communication takes place through email, elements such as tone of voice and expression are not coming through. Thus, schedule at least one face-to-face meeting a week. This is an opportunity for everyone to ask any questions they might have and ensure everyone fully understands what is expected from them.
Jean Chalopin, an entrepreneur and successful businessperson said, “Communication isn’t just about making sure everyone is on the same page. It’s also about ensuring group moral.” Good communication is about connecting with people, as well as getting an understanding for who they are as people, outside of work. The better you know your employee, the greater understanding you will have of their needs and what motivates them to perform at their highest capacity. You’ll also have a better understanding of their skills, thus being better equipped to provide them with responsibilities that are a good fit for them and they will really excel with. Perhaps most importantly, good communication leads to more enjoyable work experience and positive relationships between managers and employees. Imagine a work environment in which everyone gets along well and carries their own load. It certainly would make work a lot more pleasant.
Finally, good communication promotes the overall goal of increased productivity, which will allow a business to grow and prosper. When co-worker relationships are already strong, people will be a lot more likely to work together, share ideas, and find solutions to problems. This is what encourages innovation, thus allowing for a “safe” place where everyone feels comfortable sharing their ideas and opinions. When everyone on the team feels that their input is valued and important, they will likely be far more willing to speak up. The bottom line is, you simply can’t run a successful business without successful communication.
Disclaimer: The author of this text, Robin Trehan, has an Undergraduate degree in economics, Masters in international business and finance and MBA in electronic business. Trehan is Senior VP at Deltec International www.deltecbank.com. The views, thoughts, and opinions expressed in this text are solely the views of the author, and not necessarily reflecting the views of Deltec International Group, its subsidiaries and/or employees.
About Deltec Bank
Headquartered in The Bahamas, Deltec is an independent financial services group that delivers bespoke solutions to meet clients’ unique needs. The Deltec group of companies includes Deltec Bank & Trust Limited, Deltec Fund Services Limited, and Deltec Investment Advisers Limited, Deltec Securities Ltd. and Long Cay Captive Management.