Customer Analytics Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2019 – 2023

“Customer Analytics Market”
WiseGuyRerports.com Presents “Customer Analytics Market Research Report- Global Forecast 2023” New Document to its Studies Database

 

This report analyzes the global customer analytics market by solution (web analytical tools, social analysis tool, reporting), by service (professional service, support and maintenance service), by deployment (cloud, on-premise); it also studies the top manufacturers in the market.

The global customer analytics market is projected to reach USD 7.3 billion by 2023, at a CAGR of 15% during the forecast period 2017 – 2023.

The major players in global customer analytics market include:

  • Actuate Software Corporation (U.S.) 
    • Angoss Software Corporation (U.S.) 
    • Fair Isaac Corporation (Fico) (U.S.) 
    • IBM Corporation (U.S.) 
    • Oracle Corporation (U.S.) 
    • Pitney Bowes (Germany) 
    • SAS Institute (U.S.) 
    • Teoco Corporation (U.S.) 
    • Verint System (U.S.) 
    • SAP AG (Germany)

 

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The market revenue and share have been analyzed with respect to the following regions and countries:

Americas 
North America 
U.S. 
Canada 
Europe 
U.K. 
France 
Germany 
Italy 
Rest of Europe 
Asia-Pacific 
China 
Japan 
India 
Rest of Asia-Pacific 
Rest of the World

On the basis of solution, the global customer analytics market has been categorized into the following segments:

  • Web Analytical Tools 
    • Social Analysis Tool 
    • Reporting 
    On the basis of service, the global customer analytics market has been categorized into the following segments:
  • Professional Service 
    • Support and Maintenance Service

On the basis of deployment, the global customer analytics market has been categorized into the following segments:

  • Cloud 
    • On-Premise

Research Methodology

Market Research Future analysis is conducted by industry experts who offer insight into industry structure, market segmentation, technology assessment, competitive landscape (CL), and market penetration, as well as on emerging trends. Besides primary interviews (~80%) and secondary research (~20%), their analysis is based on years of professional expertise in their respective industries. Our analysts also predict where the market will be headed in the next five to 10 years, by analyzing historical trends and current market positions. Furthermore, the varying trends of segments and categories in different regions are estimated based on primary and secondary research. 

 

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Table Of Contents:      

1 MARKET INTRODUCTION
    1.1 INTRODUCTION
    1.2 SCOPE OF STUDY
      1.2.1 RESEARCH OBJECTIVE
      1.2.2 ASSUMPTIONS
      1.2.3 LIMITATIONS
    1.3 MARKET STRUCTURE
2 RESEARCH METHODOLOGY
    2.1 RESEARCH TYPE
    2.2 PRIMARY RESEARCH
    2.3 SECONDARY RESEARCH
    2.4 FORECAST MODEL
      2.4.1 MARKET DATA COLLECTION, ANALYSIS & FORECAST
      2.4.2 MARKET SIZE ESTIMATION
3 MARKET DYNAMICS
    3.1 INTRODUCTION
    3.2 MARKET DRIVERS
    3.3 MARKET CHALLENGES
    3.4 MARKET OPPORTUNITIES
    3.5 MARKET RESTRAINTS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
    5.1 PORTER’S FIVE FORCES ANALYSIS
    5.2 SUPPLY CHAIN ANALYSIS
6 CUSTOMER ANALYTICS MARKET, BY SEGMENTS
    6.1 INTRODUCTION
    6.2 MARKET STATISTICS
      6.2.1 BY SOLUTION
          6.2.1.1 DATA MANAGEMENT/EXACT TRANSFORM LOAD(ETL)
          6.2.1.2 ANALYTICAL TOOLS/MODULES
          6.2.1.3 SOCIAL MEDIA ANALYTICAL TOOLS
          6.2.1.4 VOICE OF CUSTOMER(VOC)
          6.2.1.5 WEB ANALYTICAL TOOL
          6.2.1.6 DASHBOARD
          6.2.1.7 REPORTING
      6.2.2 BY SERVICE
          6.2.2.1 PROFESSIONAL SERVICE
          6.2.2.2 SUPPORT AND MAINTENANCE SERVICES
      6.2.3 BY DEPLOYMENT
          6.2.3.1 CLOUD
          6.2.3.2 ON-PREMISE
      6.2.4 BY ORGANIZATION SIZE
          6.2.4.1 SMALL & MEDIUM ENTERPRISES
          6.2.4.2 LARGE ENTERPRISES
      6.2.5 BY VERTICAL
          6.2.6.1 BFSI
          6.2.6.2 GOVERNEMNT & DEFENSE
          6.2.6.3 IT & TELECOMMUNICATION
          6.2.6.4 HEALTHCARE
          6.2.6.5 RETAIL
          6.2.6.6 MANUFACTURING
          6.2.6.7 TRAVEL & HOSPITALITY
          6.2.6.8 TRANSPORTATION & LOGISTICS
          6.2.6.9 MEDIA & ENTERTAINMENT
          6.2.6.10 OTHERS
      6.2.6 BY GEORGAPHY
          6.2.6.1 NORTH AMERICA
          6.2.6.2 EUROPE
          6.2.6.3 ASIA-PACIFIC
          6.2.6.4 REST OF THE WORLD
7 COMPETITIVE ANALYSIS
    7.1 MARKET SHARE ANALYSIS
    7.2 COMPANY PROFILES
      7.2.1 ACTUATE SOFTWARE CORPORATION (U.S.)
      7.2.2 ANGOSS SOFTWARE CORPORATION (U.S.)
      7.2.3 FAIR ISAAC CORPORATION (FICO) (U.S.)
      7.2.4 IBM CORPORATION (U.S.)
      7.2.5 ORACLE CORPORATION (U.S.)
      7.2.6 PITNEY BOWES (GERMANY)
      7.2.7 SAS INSTITUTE (U.S.)
      7.2.8 TEOCO CORPORATION (U.S.)
      7.2.9 VERINT SYSTEM (U.S.)
      7.2.10 SAP AG (GERMANY)
      7.2.11 OTHERSTABLE 1 CUSTOMER ANALYTICS MARKET, BY SOLUTION
TABLE 2 CUSTOMER ANALYTICS MARKET, BY SERVICE
TABLE 3 CUSTOMER ANALYTICS MARKET, BY DEPLOYMENT
TABLE 4 CUSTOMER ANALYTICS MARKET, BY ORGANIZATION SIZE
TABLE 5 CUSTOMER ANALYTICS MARKET, BY VERTICAL
TABLE 6 CUSTOMER ANALYTICS MARKET, BY REGION
TABLE 7 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY SOLUTION
TABLE 8 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY SERVICE
TABLE 9 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY DEPLOYMENT
TABLE 10 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY ORGANIZATION SIZETABLE 3 CUSTOMER ANALYTICS MARKET, BY DEPLOYMENT
TABLE 4 CUSTOMER ANALYTICS MARKET, BY ORGANIZATION SIZE
TABLE 5 CUSTOMER ANALYTICS MARKET, BY VERTICAL
TABLE 6 CUSTOMER ANALYTICS MARKET, BY REGION
TABLE 7 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY SOLUTION
TABLE 8 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY SERVICE
TABLE 9 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY DEPLOYMENT
TABLE 10 NORTH AMERICA CUSTOMER ANALYTICS MARKET, BY ORGANIZATION SIZE

 

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