Over 90% of consumers prefer to be texted, compared to call. The average response time for a text message is 90 seconds. Text messages have a 45% average response rate. Text messaging is the highest rated contact method for customer satisfaction.
Ciré is a text message-based sales communication platform. With this innovative platform, you can send one message and create multiple private conversations. You can manage private conversations in a single interface, communicate privately in the fastest and most personal way possible, and add emoticons for a personal touch.
Ciré allows you to manage the status of your leads with its built-in CRM. You can customize the CRM sales funnel to meet your needs. Ciré also allows you to get a dedicated 10-digit phone number for all of your text communication, route incoming voice calls to your mobile phone, associate names with numbers in your personal address book, view contact names in private conversations, improve your conversion success by analyzing report data, and perform a full data export for offline anaylsis.
Texting is inexpensive (think pennies compared to dollars for voice calls) and SMS solutions are cost-effective and easy to deploy and integrate with your CRM system. All texts are tracked the same as an interaction from any other service channel, so you can maintain a complete history of all customer interactions.