CAMPO GRANDE, MS, BRAZIL – October 3rd, 2025 – WE Marketing Médico, a Brazilian HealthTech startup founded in 2018 1, today announced the global availability of its AI-driven
Invisible CRM solution, developed to resolve the healthcare industry’s critical 90% revenue leakage and end the long-standing debate over marketing versus operational failure. The platform automates patient intake and relentless follow-up, transforming lead management from a human bottleneck into a scalable workflow.
Healthcare’s Silent Killer: Is the Marketing Budget Firing Blanks, or Is the Front Office the Bottleneck?
For years, medical practices across the U.S. have struggled to demonstrate the true ROI of their digital campaigns. Industry data reveals a profound disconnect: successful campaigns acquire leads at an average cost of $162 to $286 3, yet the average lead-to-patient conversion rate stands at a disastrous 3.2%. This leakage inflates the effective cost of acquiring one new patient to approximately $6,250—a ratio that often annihilates profitability.
The root cause, according to the company’s analysis, is operational capacity. The industry average response time to a new patient inquiry is a lethal 47 hours. Practices responding within 5 minutes are 21 times more likely to convert a lead than those waiting 30 minutes.
“The fundamental flaw isn’t the marketing budget; it’s the operational bottleneck where the patient journey stops,” said Edson Medeiros, CEO and Co-founder of WE Marketing Médico.8 “We found that 85 to 90 percent of potential patients are lost because human staff are overwhelmed, leading to 25% of all calls going unanswered and 59% of qualified callers never booking an appointment. Our work focuses on fixing the system that transforms a successful marketing lead into a financial loss.”
Invisible CRM: An AI-Native System Engineered for Conversion
Invisible CRM moves beyond traditional CRMs by utilizing Zero UI and ambient AI. The technology operates seamlessly behind the scenes 5, taking over low-value, high-volume administrative tasks to ensure the critical element of speed and persistence is maintained 24/7.
The system’s core functionality targets the specific failure points in patient acquisition:
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Eliminating Lag: Conversational AI guarantees sub-5-minute response times for initial qualification and scheduling, instantly resolving the 47-hour industry average response gap.
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Persistent Recovery: Specialized agentic workflows implement a continuous follow-up protocol—known in localized systems as Repêchage —systematically re-engaging the59% of qualified leads who fail to book after the initial call, a systematic recovery process proven in case studies to “double appointments in 3 weeks”.
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Strategic Focus: By automating initial lead registration, data tagging, and conversation classification, the system shifts the front-office staff’s focus from repetitive tasks to high-touch, empathetic patient interactions—the human element that builds loyalty.
By providing practices with guaranteed speed and consistency, the implementation of specialized AI systems focused on qualification has demonstrated the ability to yield approximately $3.20 return for every dollar invested , transforming the economics of patient acquisition globally.
About WE Marketing Médico
WE Marketing Médico is a Brazilian HealthTech company founded in 2013 1 and based in Campo Grande, MS, specializing in developing advanced AI and automation solutions for the medical industry. The company is pioneering the Invisible CRM framework to resolve the operational inefficiencies that sabotage healthcare marketing ROI, helping physicians worldwide transform ad spend into reliable, measurable patient acquisition and sustainable practice growth.
Media Contact:
Edson Medeiros
edson@we.marketing
+55 67 992951538
Media Contact
Company Name: WE Marketing Médico
Contact Person: Edson Medeiros
Email: Send Email
Phone: 5567992951538
Address:Rua Espírito Santo, 1798 Vila Gomes
City: Campo Grande
State: MS
Country: Brazil
Website: wemarketingmedico.com.br