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“Global IT Service Management Market – Trends Analysis, Product Usability Profiles & Forecasts to 2023”, published by Reportsweb, states that the global market was valued at USD 7,592.43 million in 2016 and is projected to reach USD 18,853.61 million by 2023, growing at a CAGR of 13.88% from 2016 to 2023.
The report features a competitive scenario of the IT Service Management Market and provides inclusive analysis of key growth strategies adopted by major players. Key products profiled in the study are Agiloft ITIL and ITSM, BMC Remedy 9 Management Suite, CA IT Service Management, Cherwell ITSM Solution, Freshservice IT service desk, IBM IMS Enterprise Suite, JIRA Service Desk, Microsoft Operations Management Suite, Samanage’s cloud-based IT Service Management, and SysAid ITSM Solution.
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- Need of standardizing the IT operations and unified communication among departments
- Managing Information services and offer modern way to self-service
- Saves time and save money
- Concerns about security while using third-party ITSM
- Cloud-based ITSM
- Omni-channel IT support for BYOT (Bring your Own Technology)
- Technology trends such as cloud, BYOD, IoT and real-time analytics
- Streamlining enterprise service management with company-wide strategy
- Lack of collaborative approach to business agility and limited technical expertise
Scope of the Report:
The research report categorizes the IT Service Management market to forecast the revenues and analyze the trends in each of the following subsegments:
- Global IT Service Management Market, by Industry
- Aerospace & Defense
- Banking, Financial Services & Insurance
- Consumer Goods & Retail
- Energy & Utilities
- Healthcare & Life Sciences
- Information Technology
- Media & Entertainment
- Transportation & Logistics
- Travel & Hospitality
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- Global IT Service Management Market, by Geography
- United States
- Europe, Middle East & Africa
- United Kingdom
- Saudi Arabia
Product Usability Profiles:
The IT Service Management market research report provides the product usability profiles and analyze the features & pricing, informant reviews of the following product:
- Agiloft ITIL and ITSM
- BMC Remedy 9 Management Suite
- CA IT Service Management
- Cherwell ITSM Solution
- Freshservice IT service desk
- IBM IMS Enterprise Suite
- JIRA Service Desk
- Microsoft Operations Management Suite
- Samanage’s cloud-based IT Service Management
- SysAid ITSM Solution
The report provides deep insights on demand forecasts, market trends and micro and macro indicators. In addition, this report provides insights on the factors that are driving and restraining the demand of IT Service Management market. Moreover, the study highlights current market trends and provides forecast. We also have highlighted future trends in the IT Service Management market that will impact the demand during the forecast period. Moreover, the competitive analysis of IT Service Management market brings an insight on the product usability profiles of the leading players. Additionally, the analysis highlights features & pricing, informant reviews of the key products in the market.
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The IT Service Management market research study reveals hidden insights and dynamic, which in turn helps the players in the ecosystem take better strategic decisions. The firms looking for purchasing the global IT Service Management market research report could look for following prospects on their way to better understand the market that can aid further decision making and possibly identify the best opportunities to exploit.
- Evaluate the qualitative and quantitative aspects of the report and analyze the IT Service Management market penetration with respect to industries and geographies.
- Evaluate the key vendors in the IT Service Management market in terms of products satisfaction and business strategy. This helps identify consumer preferences and understand its current position in 360iResearch FPNV Positioning Matrix.
- Evaluates the key vendors and deeply analyze competitive landscape, revenue pockets, market trends, growth prospects, pain points, drivers, restraints, challenges and opportunities of the IT Service Management market.
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Contact Person: Rajat Sahni