1606 Corp. (OTC:CBDW), a company standing at the intersection of cutting-edge technology and collaboration, has hit a new milestone in its bid to enhance customer experience in the multibillion-dollar can-na-bis industry. The dynamic think tank focused on innovative technology solutions to solve online customer service problems has inked a strategic partnership with Cool Blue Distribution, a top distributor in the US.
AI ChatCBD Chatbot
The strategic partnership comes as the company plans to launch ChatCBD, a revolutionary artificial intelligence-powered chatbot designed to transform customer experiences. Plans are underway to install the conversational e-commerce tool on Cool Blue’s website to enhance product recommendations for retail brands being served on the website.
The chatbot seeks to solve the long-running problems in online sales whereby customers always need clarification about which products to purchase. The AI-powered tool leverages natural language processing, therefore being able to understand and respond to customer queries with human-like precision. The tool also integrates seamlessly with customer support systems, therefore allowing businesses to enhance their services without disrupting current workflows.
The chatbot came into being at 1606 Corp. in a strategic collaboration with AR XTLabs, a leading backend development firm. The two collaborated to develop an advanced AI natural language processing chatbot tailored for the industry.
Empowering businesses with AI
The chatbot was designed to elevate customer interactions and deliver an educational resource. The tool is to double up as an in-store resource for retailers, therefore allowing users to advise and educate clients at scale. Nevertheless, its primary goal is to facilitate and enhance new customer interactions. 1606 Corp. intends to license the technology within the United States to CBD brands and retailers.
With hundreds of products on offer on Cool Blue Websites, the chatbot will make it easy for customers to settle on the ideal product based on their underlying needs. As chatbot enhances product recommendations on various platforms, it should unlock new revenue opportunities for 1606 Corp. Additionally, the artificial intelligence-powered chatbot opens the door for 1606 Corp. to enter into new and bigger markets, from nutraceuticals to cosmetics and supplements.
The unveiling of the new AI-powered chatbot follows the launch of a new website on September 12, affirming the company’s commitment to AI technology and customer-centric solutions. The new website is dedicated to offering customers and investors valuable information on the proprietary AI customer experience.
The unveiling of the chatbot should enhance 1606 Corp.’s bid to target more customers with its Brio Nutrition product line. The rapidly growing health and wellness brand has been eliciting strong demand, prompting the company to pursue a distribution deal. The distribution deal with Cool Blue Distribution will see the brand made available to an extensive network of over 800 stores.
In May, the company ordered $150,000 in new inventory to accommodate the high demand in the market. The products have been well received, resulting in a significant increase in sales due to their high-quality, innovative formulations.
“The partnership with Cool Blue has been great, which gives us access to their network, which is why we have to place a new inventory order. Our margins are great, so this is a big step for Brio and for CBDW,” said Greg Lambrecht, CEO of 1606 Corp.
With online sales remaining the dominant distribution channel, 1606 Corp. aims to blend the best brick-and-mortar customer service with online production to enhance customer service as part of its partnership with Cool Blue.
1606 Corp. is on the right trajectory in its bid to redefine the multi-billion-dollar industry by seamlessly integrating technology into core operations for all companies. The unveiling of AI ChatCBD positions the company to solve online customer service problems when it comes to buying products. By licensing the technology, the company stands to generate significant value. Likewise, the technology should make it easy for the company to make its Brio Nutrition brand available to the mass market by influencing customers’ choices in the sector.
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