{"id":835009,"date":"2026-09-10T17:20:02","date_gmt":"2026-09-10T17:20:02","guid":{"rendered":"https:\/\/www.abnewswire.com\/pressreleases\/?p=835009"},"modified":"2026-09-10T17:20:02","modified_gmt":"2026-09-10T17:20:02","slug":"routes-car-rental-reviews-2026-what-renters-say-about-deposits-and-price","status":"publish","type":"post","link":"https:\/\/www.abnewswire.com\/pressreleases\/routes-car-rental-reviews-2026-what-renters-say-about-deposits-and-price_835009.html","title":{"rendered":"Routes Car Rental reviews 2026: what renters say about deposits and price"},"content":{"rendered":"
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\"Routes<\/a><\/div>\n
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routes car rental reviews<\/div>\n<\/div>\n<\/div>\n
A September 2026 consumer report on routes car rental reviews, setting Trustpilot and BBB records beside Routes’ published deposit, mileage and waiver rules, with price comparison notes from CarRentalMatch.<\/div>\n

A 2.8 Trustpilot score sits beside an F BBB letter grade in the September 2026 records<\/strong><\/p>\n

Mississauga, Ontario – September 10, 2026 – Routes Car Rental reviews are unusually divided, with most raters praising the price and a large minority describing a deposit hold or a damage charge they had not planned for. Renters weighing that trade can compare prices on CarRentalMatch<\/a> for the same dates first.<\/p>\n

For this report we read the public routes car rental reviews on Trustpilot and the Better Business Bureau in September 2026, and set them beside the rental policies Routes publishes itself.<\/p>\n

What is Routes Car Rental<\/p>\n

Routes Car Rental is a discount rental brand based in Mississauga, Ontario. Its booking system lists more than 340 pickup points in 35 countries, of which about 33 are company branches in Canada and the United States. The rest belong to affiliate partners, so the counter a renter meets may not be run by Routes itself.<\/p>\n

Fleet, locations and rental policies<\/p>\n

The fleet runs from economy cars up to SUVs, minivans, cargo vans and trucks. Airport service is off site, and Routes tells arriving renters to call for a shuttle that runs only during business hours.<\/p>\n

The money rules are where Routes differs most from the major brands. The deposit is a hold of $500 to $2,000, or the estimated rental total plus 30 percent, whichever is greater, and local renters face a minimum hold of $2,000. Debit cards do not qualify a renter, and Routes also declines prepaid and virtual cards.<\/p>\n

Unlimited mileage applies only inside the province or state of pickup. Outside it, Routes allows 200 kilometres or miles a day and charges $0.20 to $0.25 for each extra one. The damage waiver is optional, and renters who decline it must show their own transferable North American insurance. Waiver prices reach $39.99 a day in Toronto and Vancouver and $69.99 in Denver. Prepaid bookings cannot be changed or refunded, and a pay later booking needs 48 hours notice to cancel.<\/p>\n

What Routes Car Rental reviews say about deposits and charges<\/p>\n

Trustpilot put Routes at 2.8 out of 5 from 5,647 reviews when we read it in September 2026. The split is stark: 63 percent of raters gave five stars and 29 percent gave one. Positive reviewers name the price first, then friendly counter staff, then newer cars.<\/p>\n

The Better Business Bureau file reads differently. BBB listed Routes with an F letter grade in September 2026, records the company as not accredited, and showed 592 complaints in the last three years, 247 of them closed in the past 12 months. Customer reviews on the BBB page averaged 1.09 out of 5 from 320 raters. BBB states that “Customer Reviews are not used in the calculation of the BBB Letter Grade Rating,” so the letter grade reflects the bureau’s assessment of complaint handling rather than the star average.<\/p>\n

The critical reviews cluster in a few places. Deposit holds surprise renters who booked on price alone, and Routes publishes the hold range in its rental policy. Disputed damage assessments come next. Some reviewers report that their own coverage was not accepted at the counter, while the published policy states that renters who decline the waiver must present transferable North American insurance. Shuttle waits and mileage charges fill out the list. A local news report examined customer complaints about mileage limits, toll charges and vehicle condition, and Routes apologised and refunded one customer as a goodwill gesture.<\/p>\n

How to get the best price<\/p>\n

Running the same dates and pickup point across several suppliers, then reading the total after taxes and fees rather than the daily rate, shows where Routes actually lands. A free tool such as CarRentalMatch<\/a> checks offers across suppliers for one trip. If Routes still wins once the waiver and the hold are counted, the saving is real.<\/p>\n

A few checks cover the rest of the trip: a credit card in the renter’s own name with room for the hold, a look at the mileage cap before leaving the province or state, and photographs of the car at pickup and at return.<\/p>\n

Verdict on Routes Car Rental reviews in 2026<\/p>\n

Read together, routes car rental reviews describe a cheap rental that rewards preparation. Reviewers who arrived with the right credit card, their own insurance paperwork and a plan for the mileage cap account for most of the five star posts. Reviewers who booked on the daily rate alone account for most of the one star ones. Pricing the same trip against two or three other suppliers is worth the minute it takes.<\/p>\n

About CarRentalMatch<\/p>\n

CarRentalMatch is a free car rental price comparison website. It shows rates from a range of suppliers for the same pickup point and dates, so travellers can see the spread. It does not rent vehicles itself. CarRentalMatch does not own, operate or represent any rental brand named in this release.<\/p>\n

Media Contact<\/span>
Company Name:<\/strong> CarRentalMatch<\/a>
Contact Person:<\/strong> Media Relations
Email:<\/strong> Send Email<\/a>
Country:<\/strong> United States
Website:<\/strong> https:\/\/carrentalmatch.com\/<\/a><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

routes car rental reviews A September 2026 consumer report on routes car rental reviews, setting Trustpilot and BBB records beside Routes’ published deposit, mileage and waiver rules, with price comparison notes from CarRentalMatch. A 2.8 Trustpilot score sits beside an … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[432],"tags":[],"class_list":["post-835009","post","type-post","status-publish","format-standard","hentry","category-Travel"],"_links":{"self":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts\/835009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/comments?post=835009"}],"version-history":[{"count":0,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts\/835009\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/media?parent=835009"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/categories?post=835009"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/tags?post=835009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}