{"id":338266,"date":"2019-03-05T17:42:02","date_gmt":"2019-03-05T17:42:02","guid":{"rendered":"http:\/\/www.abnewswire.com\/pressreleases\/?p=338266"},"modified":"2019-03-05T17:42:02","modified_gmt":"2019-03-05T17:42:02","slug":"neuraswitch-teams-up-with-telynx-to-deliver-sophisticated-aiready-calling-experiences","status":"publish","type":"post","link":"https:\/\/www.abnewswire.com\/pressreleases\/neuraswitch-teams-up-with-telynx-to-deliver-sophisticated-aiready-calling-experiences_338266.html","title":{"rendered":"Neuraswitch Teams Up With Telynx To Deliver Sophisticated AI-Ready Calling Experiences"},"content":{"rendered":"
\"\"<\/a><\/div>\n
Today, Neuraswitch and Telnyx announce a partnership and confirm availability of Telynx voice services to all of Neuraswitch customers on the ConnexionsCX platform. <\/div>\n

Telnyx, a next-gen cloud communications carrier, aims to eliminate many of the frustrations that come with typical rigid telecoms providers, offering unmatched flexibility and cost savings for progressive communications platforms.<\/p>\n

Neuraswitch’s development team has worked closely with Telynx to embed its technology into ConnexionsCX, a next-gen customer experience platform that leverages the power of human emotions and behavioral analytics to provide unique customer experiences.<\/p>\n

“We’re extremely excited to team up with Telynx as we’re able to provide much more value to our customers,” said Scott Eller, co-founder and CRO of Neuraswitch.  “In the initial conversation with every client, we discuss their current call center setup, including their telephony provider.  Far too often, this conversation turns into a vent session about how unhappy they are with their provider, but they feel stuck with no options.  By partnering with Telnyx, we now offer a more flexible alternative that is not only quickly and easily implemented, but there can also be significant cost savings as well”.<\/p>\n

The ConnexionsCX platform fully leverages the ability to stream media in real-time with Telnyx to provide their clients with advanced analytics and supports sophisticated decision-making on the fly. By using a combination of sentiment and keyword analysis, personality profiling and intelligent routing, the ConnectionsCX platform can ensure that the right agents deliver the right message to the customer, all in real-time.<\/p>\n

Ian Reither, Telnyx COO comments “the combination of Telnyx Call Control, which gives customers granular control over their calling experiences in real-time, and Neuraswitch’s cutting-edge platform, is a powerful one. This type of technology has the ability to redefine the way customers interact with businesses.”<\/p>\n

You can find both Neuraswitch and Telnyx at Enterprise Connect in Orlando, Florida from March 18-21, or see neuraswitch.com<\/a> and telnyx.com<\/a> for more information.<\/p>\n

 \"\"<\/strong><\/p>\n

About Neuraswitch<\/strong><\/p>\n

Neuraswitch was founded by a team of call center professionals who wanted to redefine the customer experience by creating a unique cloud contact center solution with Artificial Intelligence built right into the platform. Neuraswitch is the creator of ConnexionsCX, a next-generation customer experience platform that leverages the power of human emotions and behavioral analytics to provide unique customer experiences.<\/p>\n

For more information, please visit neuraswitch.com<\/a>.<\/p>\n

Neuraswitch Contact:<\/strong> <\/p>\n

Scott Eller, Chief Relationship Officer
scott.eller@neuraswitch.com<\/a><\/p>\n

\"\"<\/p>\n

About Telynx<\/strong><\/p>\n

Telnyx delivers voice, messaging and more for next-gen communications applications. A communications platform and partner that provides global carrier-grade services, Telnyx maintains a global, private IP network and grants its customers unprecedented control over their communications through its innovative portal and intuitive APIs.<\/p>\n

Telnyx products include voice (call control, elastic SIP trunking, global number search and telephony data), programmatic messaging, embedded communications and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.<\/p>\n

Every Telnyx customer has access to 24\/7 in-house engineering support and a dedicated customer success representative, and Telnyx continues to offer complimentary enterprise services like configuration management, enterprise security and fraud detection. For more information, please visit telnyx.com<\/a>.<\/p>\n

Telynx Contact:<\/strong> <\/p>\n

Michael Bratschi, Communications
michaelb@telnyx.com<\/p>\n

Media Contact<\/span>
Company Name:<\/strong> Neuraswitch
Contact Person:<\/strong> Media Relations
Email:<\/strong> Send Email<\/a>
Country:<\/strong> United States
Website:<\/strong> neuraswitch.com<\/a><\/p>\n

<\/object><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Today, Neuraswitch and Telnyx announce a partnership and confirm availability of Telynx voice services to all of Neuraswitch customers on the ConnexionsCX platform. Telnyx, a next-gen cloud communications carrier, aims to eliminate many of the frustrations that come with typical … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[401],"tags":[],"class_list":["post-338266","post","type-post","status-publish","format-standard","hentry","category-Business"],"_links":{"self":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts\/338266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/comments?post=338266"}],"version-history":[{"count":0,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/posts\/338266\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/media?parent=338266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/categories?post=338266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.abnewswire.com\/pressreleases\/wp-json\/wp\/v2\/tags?post=338266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}