The Smart Home: A Growing Fifth-Play Opportunity for Operators – Hexa Reports

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The smart home is an attractive opportunity for network operators, thanks to their unique billing relationships and network connections into the home


The global smart home market is growing exponentially, attracting an array of service providers, including technology giants and startups to major media players, device makers, big-box retailers, home improvement companies, utilities and telecom network operator. Government mandates and initiatives in addition to the ongoing technology innovations coupled with increased attention paid to conservation- are the major factors contributing in making smart home a place with a bright future. Focus on sustainability, increasing awareness amongst the consumers with regards to energy consumption and regulatory mandates on energy conservation continue to drive smart home adoption trend globally. While adoption is increasing in countries where governments actively support faster broadband services, especially fiber to the home, the costs associated with new equipment, installation and ongoing maintenance are significant deterrents to home automation.

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Key Findings

– Government mandates and initiatives, ongoing technology innovation and the intense attention paid to conservation all contribute to giving the smart home a bright future.

– The smart home is an attractive opportunity for network operators, thanks to their unique billing relationships and network connections into the home.

– Telcos can improve the value proposition of home automation by implementing a multi-play OTT strategy that offers a range of capabilities, such as security, energy and appliance control.

– Partnerships with companies from different industries are key to ensuring the role of operators in smart home functionality.

– The market is at a fork in the road, going either toward an open ecosystem with heterogeneous devices or toward proprietary platforms that control all device access.


The Smart Home: A Growing Fifth-Play Opportunity for Operators,’ a Research Report by Pyramid Research, analyzes the smart home strategies of leading network operators in a number of markets across the globe, focusing on their roles in the value chain. It discusses the elements of smart home services, the participants in the ecosystem and a number of smart home strategies available to operators. Attention is paid throughout to the key challenges operators face, including the need for device standardization and interoperability.

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Table of Contents

Table of exhibits
Executive summary
Section 1: Introduction to smart home services
Smart home: Definition and evolution
Smart home market enablers
Types of smart home services
Types of services: Lighting and appliance control, entertainment systems
Types of services: Energy management, security and access control
Types of services: Home healthcare and external home controls
Smart home market drivers and barriers
Changing market drivers
Barrier to smart home adoption: Global home construction
Barrier to smart home adoption: Consumer cost
Section 2: The smart home ecosystem
Defining the smart home ecosystem
The smart home value chain
Prominent smart home players in the US
The role of fixed and wireless broadband providers
The role of appliance and device manufacturers
The role of utilities
The role of home security platform providers and dealers
© 2015 Pyramid Research | SAMPLE PAGES | Global Smart Home Report 8
Table of contents (continued)
Section 3: Telco positioning strategies and marketing opportunities
Opportunities across the smart home value chain
Telco positioning strategies
Telco positioning: White-labeling
Telco positioning: Smart home support services
Telco positioning: Bundling services, apps and devices
Telco positioning: Incorporating OTT in strategies
Section 4: Key takeaways
Section 5: Case studies
Case study: ATandT, USA
Case study: Orange, France
Case study: HKT, Hong Kong
Case study: Rogers Communications, Canada
Companies mentioned

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