Supportbench, A multi-channel customer service software is proud to announce their listing in the top 20 most affordable help desk software infographic, by Capterra. The company comes at no 16th on the list which is an impressive achievement since there are over 230 help desk products listed on the Capterra website. This performance shows the value of the amazing products and services offered by Supportbench, providing an all-in-one customer support system for small and medium businesses.
Visit the company’s website at www.supportbench.com to get more information.
“Supportbench have always been on the forefront of transforming customer service delivery for small businesses and medium-sized enterprises. We understand how crucial customer relations and engagement is to foster relationships between businesses and their clients and are committed to ensuring that every entity under our radar takes full advantage of the benefits of such relationships. We are very happy for this honor by Capeterra, it feels good as we have worked very hard for it,” said Eric Klimuk, Founder, and CEO of Supportbench Services Inc.
Supportbench for small businesses
Supportbench is a multi-channel customer service software built specifically to help small and medium businesses create and efficient customer service solution. The company offers an all-in-one system that integrates with current CRM platform to provide excellent customer support services for clients. The system is rich in features including support, case management, case automation, SLA management, knowledge base, community, customer surveys, mobile apps, security, etc. They have a culture rooted in service, quality, customer, reliability, and efficiency.
“Our pre-Supportbench life was nothing less than total confusion. We lost so many customers due to lack of foresight when we were overwhelmed by orders. What makes Supportbench the desired service is the way they help us connect with clients through integrity and efficiency. Our business has grown, and our customers have been happier ever since we sign up with them,” said Henry D, a customer.
The Capterra reputation
Capterra is a company that offers a smart way to find business software. The company has over 400 categories and over 200,000 reviews and ratings to help consumers choose the best software for their business.
SupportBench is a customer service system, which aims to bridge the gap between existing small business and enterprise customer service solutions and create a support CRM. The company offers tools that allow users customize customer relation, using a beautiful and flexible software.