Roger’s Plumbing is a name that customers can trust. They are committed to the satisfaction of their clientele. They were established in 1994 by Roger, who still plays an active role in the business. They are family owned and operated. They try to set themselves apart from the competition with their commitment to 110% customer satisfaction, the services of their expert technicians, and the Diamond Club membership they offer that can save time and money on their members’ next service.
Roger’s Plumbing goes the extra mile to make sure that their clients are happy from start to finish. There is no pressing zero to get to an operator with Roger’s Plumbing. They start the experience off by having an actual person answer the phone when you call their business. They ensure that their technicians are the best of the best by having them presented well with a company uniform and vehicle. The technicians at Roger’s Plumbing are all well-mannered and will not smoke, chew, or swear in your home. They are trained in the latest repair methods and state-of-the-art tool usage. With their 100% satisfaction requirement the client is ensured that the job will be done right the first time or the technician won’t leave until it is done to the satisfaction of the client. They also have a “Straight Forward Pricing Guide” that lets clients know exactly how much the repairs will cost before they get to work, alleviating any confusion or surprise about the cost of the repair. These are just some of the reason why Roger’s Plumbing has Austin sitting up and taking notice when looking for trustworthy plumbing service.
All Roger’s Plumbing technicians are highly qualified and vetted so that the customer gets the best in the field. Some of the services they specialize in are residential repairs, broken water or sewer line, water heater repair or replacement, gas lines, and slab leaks. This is the tip of the iceberg for the capabilities of Roger’s Plumbing technicians. They can fix any plumbing problem that can occur. When the need for plumbing repairs arise in the greater Austin area, each step of the way is spelled out clearly by Roger’s Plumbing.
Roger’s Plumbing offers 22% of their clients a Diamond Club membership. This club will help you accumulate a lot of savings. A Diamond Club membership is for home owners who truly love their homes and want protection from plumbing disasters. With the membership of the Diamond Club, they offer 200 dollars of free service. Every year, one of the company’s experienced technicians will give the home a thorough inspection. All the scheduled services and adjustments made at that time are free. The client also gets front-of-the-line service and have 24/7 emergency services available to them. Another great deal that comes with this membership is that any member of the Diamond Club gets a 15% discount on all their services.
Don’t make the mistake of trusting the wrong company. Roger’s Plumbing has proven themselves capable of upholding high standards in customer satisfaction, services, and their own employees.