Resort Travel & Xchange (RTX), a leader in the timeshare and vacation ownership exchange industry, has seen incredible growth over the past several months, including the number of transactions by members for timeshare exchanges and last minute getaways.
RTX has reported a 225% increase in transactions over last year, with the average time to fulfill requests being just seven days. Over the past 10 months RTX has facilitated 2,355 exchanges and 1,605 getaways. In addition, 830 travel and lifestyle transactions such as hotels, cruises, car rentals, dining discounts and attractions have been made since April of this year.
The company’s incredible growth is attributed to enhanced member service initiatives such as acquiring additional customer service staff, increasing staff training and continuous member education marketing through bi-weekly informative emails and weekly promotional emails focusing on monthly member promotions. Increased sponsorships, attendance and participation at industry conferences and groups, plus education through a series of press releases has also contributed to the vast growth the company has seen in recent months.
“We are extremely proud of the growth and progress we have seen in 2014. Our staff has worked hard to get us here, and we are already looking ahead to how we can continue to improve our products and services for members and partners in 2015,” says Justin Hunter, Director of Operations for RTX.
With more than 80,000 members, RTX offers a risk free exchange program that allows timeshare owners to confirm a desired exchange before giving up access to their own week. There are various membership levels, and members are rewarded for each exchange made with an offer of up to $40 off their next purchase. Other benefits include flexible split week reservations, low exchange rates and the longest deposit period in the exchange industry, lasting up to 48 months. Plus, members have access to a variety of travel services beyond exchange such as: air, hotel, getaways, cruises, airport lounge memberships, and more.
For more information about RTX visit www.rtx.travel
Resort Travel & Xchange (RTX) is a timeshare and vacation ownership exchange company based in Asheville, N.C. RTX works with a number of resorts and developers throughout the world to provide the best exchange options possible to its members. In addition to exchange services, RTX offers a number of travel benefits to members such as trip protection, rebates, travel discounts and more. RTX has approximately 80,000 members.
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