The newly launched mobile application Resgrid Responder is a logistics, communication and management (LCM) system which will make the disaster response more convenient. The app is meant to be used by careers and volunteers of fire departments, emergency medical services (EMS), police, CERT, search & rescue and any other organization involved into disaster management. The mobile app will support the organizations to manage personnel, resources, coordinate the activities, and communicate as well as incident and reporting through a disaster.
Resgrid will allow the user to track the status and staffing level of the personnel and the apparatuses available with them. Through the app, the user can set automated staffing schedules, write notes, attach files and images as well as blast out messages to other users. The app can also help the user in creating and viewing callbacks, poll personnel and log calls. Using the big board option, the user can show all the information on the monitor available at their station.
Resgrid can also be used to manage calls generated with both internal and external CAD system. The user can also auto import the calls through e-mails, API calls or text message. The app can dispatch the message by push notifications, text message, e-mail and voice calls which allows the personnel without a smart phone to use land lines to get dispatched from anywhere in the world.
Natural and Manmade disaster are inevitable and it becomes highly important for the first responders and the other organizations to be always prepared with the best in class technology for reducing the damage caused by it. Since smartphones today have become inseparable part of everyone’s life, the app such as Resgrid will enhance the effectiveness of disaster management by providing a complete LCM (Logistics, Communication & Management) systemto the organizations on the go.
Resgrid consists of all the features for managing personnel, units, incident commands and data reporting. The app is based on zero installation cloud based SaaS system which allows it work faster and more effectively.Since the app is an open system, it can interact with any other system, saving the time and money of buying a complete system.
Resgrid allows the disaster personnel to better communicate with each other and thus, respond and manage in a better way. Apart from managing LCM, Resgrid can also be used to manage the dispatch, reports, documents, shared data, email lists, calendars, mapping and much more.
The app also provides high quality customer service and believes in getting user feedback for continuous improvement in the app. The app is already used by many departments across the world for managing LCM and is now available at Google Play and Apple App Store for free download.