We’re living in a digital age where we prefer making our orders, requests and even the reservations that we want via the Internet and through our mobile devices to save money and time. This is why ReDi Restaurant Reservation Plug-In has introduced a WordPress Plugin to help restaurants to maintain and gain new clients.
The ReDi Restaurant Reservation Plug-In will transform your restaurant into a success with a modern reservation system that most businesses will envy, even your competition. Here are three suggestions to put into practice and seize this opportunity.
After the Plug-In is working and fully operational on your website, the first smart choice is to test out if your site it’s available for everyone through every device. Check that is responsive to all devices like mobile phones, tablets and PCs among others, so that the online reservation experience is as comfortable and quick as it can be. Perform the right strategies, add a link or a banner, on your page so your customers will be able to find and check their reservations without difficulty. Create a step-by-step guide for everyone to understand it and feels relaxed setting aside a table online.
Keep in mind that the page must always be open on your chosen device. This action will help the hostess of the restaurant track the reservations of the day and keep everything synchronized with the business. Communicate your online reservation system in constant communication with your offline service to sustain a rooted organization.
With the Plug-In, the reservation system will be updated every so often; in this manner, the information will be verified and show all of the reservations, as well as the confirmed ones in the next hours.
It will be beneficial to count with a link that directs you to all the reservation details that your clients had made. This practice will help you foresee the kind of workday you’ll have.
You should know that, sometimes, your restaurant will be overloaded in capacity. Sometimes, there will be no tables available, and some clients will be left unhappy. Create a contingency plan to be ready in those circumstances.
The recommended procedure is to make a configuration in schedules, a set of hours that all your tables are free before rush hour; you will create order and avoid any future crisis. Set a minimum time your clients can make the booking before their visit to avoid any surprises and complaints.
The satisfaction of your customers is part of the success of the booking system. Remember that they are the first opinion you should always consider.
When your restaurant is at its full capacity, and there are no more available reservations in the system, don’t forget to communicate this with all of the clients. A message or email will be valuable since your customer usually wants an explanation. By doing this, you will have a satisfied customer ready to fight for a table at their next opportunity.
It is a fact that you will not be able to achieve satisfaction in all your clients at all times. But you can continually be working on this aspect to increase your credibility and built a reliable reputation.
One of the many benefits from the ReDi Restaurant reservation plug-In is the automatic confirmation email. If you want to develop exceptional communications with your clients, you can always add your style. You’ll have a bond with your clients and proximity that will place you as their first restaurant option. Personalize the electronic mail with a unique background, direct it to your client’s names or add some videos or gifs.
Digital communication has become very important in the lives of all and even more in business communication. We recommend getting involved all of your social media platforms to improve the online reservation system further.
There’s always the chance of getting customers from every corner of the world. Don’t forget that the online reservation platform has several languages you can work with. Use this tool for your clients that are visiting your country and restaurant for the very first time. Provide them the chance of understanding and enjoying your service.
The success of your Restaurant Reservation Plug-In has a lot to do with the experience the client has from the beginning to the end of the process. Making that move into an online reservation system can be hard. Take it slowly and at your own pace. If you have doubts regarding a specific tool, feel free to ask the support system. They will guide you step by step and until you feel comfortable.Therefore, it is always good to keep track of the comments of your clients’ experiences. Obtain exclusive knowledge about what to implement or change. This feedback will help you make the respective changes and improve your business along with the aid of your ReDi Restaurant Reservation Plug-In.