While it seems like only yesterday to Michael Muccia, president of Muccia Plumbing & Heating, it has actually been 40 years since Muccia opened his doors. Mr. Muccia recalls having a single truck, packed with every possible part, adapter, power tool and filter to handle whatever the client needed to get up and running quickly. “In many ways, it was a simpler time. Homeowners were making the switch from oil heat to the cleaner burning natural gas heat. This made for less failures due to nozzle or filter clogs”.
Along with the fuel, modern maintenance technology such as “NEST” thermostats, provide the generation brought up on the internet with new ways to customize their home systems in order to reduce unnecessary heating or cooling expense. “While some customers were disappointed with the results of replacing older, yet functioning windows, and the lack of significant impact on their heating/cooling bills, millennials began to make improvements that allowed them to manage heating and cooling while no one was at home. Imagine turning on your central air conditioning as you are landing at Newark Airport – just in time for your home to be comfortable when you walk in the door within the hour.
Mr. Muccia credits his growth and longevity to one simple philosophy: “Treat customer like family” – and he has the testimonials from clients to back that up. Paul C., a client since 2005, recalls THREE incidents where Muccia Plumbing responded to emergency calls with professionalism and speed.
Paul C writes:
What has impressed me most was how they helped us out when we had emergencies over the years.
- One night when a pipe burst in our basement, not only did they fix it, they put our furniture up on blocks, so it would not get ruined.
- When our old air conditioning system broke down during the hottest days of August, Mike and his men got the entire system replaced within a couple of days.
- When our kitchen drain got clogged on a Sunday when we were having a number of people for dinner, they came and cleared it within hours of our call.
It’s testimonials like this that keeps customers coming back, telling their friends, and helping to spread the word regarding Muccia Plumbing and Heating quality of technical know-how, courtesy to clients, and availability of necessary tools and parts.
Another long-time customer, Ms. Jenny R., writes:
“I have owned two large homes in Bergen County, and in both cases I have trusted Muccia Plumbing and Heating to handle everything from heating system startup, to air conditioning service. The Muccia team ensures my total satisfaction from scheduling the appointment to arriving on-time, prepared, and leaving my premises clean and neat.”
Muccia Plumbing is recognized by major equipment manufacturers including Bradford-White and Weil McLean. Both produce high-quality components that businesses and home owners demand. These products are not the type found in home-improvement centers but are quality built in the USA and only sold through plumbing supply distributors to the trade.
Right now, while Muccia Plumbing, their suppliers and customers join in the 40-year celebration, one thing is clear. Muccia Plumbing services are above and beyond the competition. They manage to delight the heating, ventilation and air conditioning needs of all of Bergen county and neighboring towns. Their fleet of fire-engine red and white trucks are easily recognizable, with frequent waves from clients and neighbors to their drivers. All Muccia Plumbing technicians have proven skills. Often people who rehab older Bergen County homes need an expertise in dealing with older systems. They typify the “old-school” knowledge of Muccia’s technicians which combine with on-going training and new staff to handle the more modern wi-fi based thermostats and tankless water heaters.
Michael Muccia, President and Master Plumber says: “We are extremely grateful to our many clients who have and continue to trust Muccia Plumbing for all of their HVAC needs. We intend to continue our history of providing the best service at affordable prices. We welcome new customers to our family. Be sure to visit our website at www.mucciaplumbing.com to learn even more”.
Company Name: Muccia Plumbing & Heating
Contact Person: Michael Muccia
Email: Send Email
Address:57 Orchard St
State: New Jersey
Country: United States