IT Service Management (ITSM) Software Market is expected to reach US$ 2,048.4 Mn by 2025 – QY Research

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This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in United States, Europe and China.

IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.

The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.

New report published by QY Research which offers insights on the global IT Service Management (ITSM) Software market. The IT Service Management (ITSM) Software market has been experiencing steady growth graph since past years. During the 2017-2023 timeline, the global market for IT Service Management (ITSM) Software is expected to reflect 2 times increase in the revenue growth. In 2018 the global IT Service Management (ITSM) Software market was valued at US$ 2,048.4 Mn and by the end of the assessment year (2023), it is estimated to touch a value more than US$ 3,599.5 Mn growing at a value CAGR of 12.14% throughout the period of forecast.

 

The key players covered in this study

ServiceNow

Atlassian

Ivanti (HEAT Software)

IBM

CA Technologies

BMC Software

ASG Software

Axios Systems

SAP

Cherwell Software

Micro Focus (Formerly HPE)

Freshworks

Ultimo

Epicor

TOPdesk

Samanage

Agiloft Service

Symantec

SysAid

SolarWinds

Autotask

 

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Market segment by Type, the product can be split into

Cloud-based

On-Premises

 

Market segment by Application, split into

SMEs

Large Enterprises

 

Market segment by Regions/Countries, this report covers

United States

Europe

China

Japan

Southeast Asia

India

Central & South America

 

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