Finding out a reliable supplier is a daunting task when dealing with online B2B services. Now, optimized supplier verification services are streamlined and being offered by ECVV as part of strengthening customer service in a more efficient way.
It is always a tough task to get the background information of seller or their market cross reference. Customers normally appoint market intelligence service agencies to get the due diligence report of their prospective sellers. Due diligence process is very essential to get rid of encountering the possibility of being trapped by scammers. B2B companies consider this situation a threat to their credibility. To overcome these issues ECVV has introduced a very tight and vigilant verification process of their registered suppliers and manufactures, and such information are provided to their valued customers under the “verified supplier” list. This innovative service is a relief to the customers of ECVV.
The company CEO Mr. Steven Chen said in a routine monthly briefing of the company activities that “With our supplier verification service, our customers can have a hassle-free buying experience through our B2B site.” He further states that “the services minimize the risk of encountering fraudulent and unscrupulous sellers. All efforts are being put into action to get the best results and the best software is used to offer a glitch-free service.” When checked how the information provided are reliable, he said, “we collect and verify the data fed by the prospective sellers who are registered with our site and our back office staff contact the supplier or manufacturer through their given land telephone number and make sure the information provided are correct. In some cases we do collect the registered supplier’s Commercial Registration details. This will help us maintain a clean sellers’ database.” The information and modus operandi provided Mr. Steven Chen are quite satisfactory.
Achieving the objectives to maintain a clean seller’s data base:
To create its own identity ECVV has streamlined its administrative operational parameters to maintain a clean database of reliable sellers. All the information furnished by the sellers are fed into the system and each and every registered seller’s credentials are verified personally. The back office establishes direct contact with the seller and verifies the information provided. They even collect the supporting documents such as Commercial Registration, credit rating, performance details, scavenge through government sites, complaint forums etc, to make sure that the registered seller is reliable and dependent. In the event any suspected information is noted, the seller is immediately delisted. The strong verification process is aimed to develop long standing market acceptance and positioning.
ECVV started its operation 10 years ago in Shenzhen, China. Started purely as an integrated, full-fledged B2B portal, the aim of the company was to provide linking service to the sellers and buyers all over the world. Instead of concentrating on core industry services, the company targeted small and medium scale manufactures and suppliers from China to sell their product all over the world. From humble beginnings to industry leader, the success story of ECVV is mainly attributed to their hard work and dedication. They have made it a policy to provide the best services always to their customers. Today ECVV is officially associated with American International Business Council and Shenzhen Government and is recognized as their e-commerce trade partner.
The company’s online customer care services are available in English and Chinese language. Customer care services are available, except on holidays, between 8.30 am to 06.00 pm, Beijing time. For further information, please log in to www.ecvv.com
Company Name: ECVV Technology Development Ltd.
Contact Person: ECVV Online Marketplace for Wholesale
Email: Send Email
Phone: +86 731 89824048
Address:Rm.407, Software Bldg., No.662 Lugu Road
State: Hunan Province