Worldwide holiday exchange provider, DAE, has announced the winners of its inaugural DAE Award of Excellence, rewarding staff across its Australian and New Zealand resort network for outstanding customer service.
The winner of the final quarter of the DAE Award of Excellence was Susan Trew from Pacific Palms Resort on the NSW Mid North Coast, and the overall winners for the inaugural year were:
- First Prize ($2500 DAE Travel Vouchers) to Pauline Hepburn from Cedar Lake Resort in the Gold Coast Hinterland.
- Second Prize ($1500 DAE Travel Vouchers) to Kerry Meek from The Moorings Resort in Tomakin, NSW.
- Third Prize ($1000 DAE Travel Vouchers) to Gloria McAndew from Beachcomber International Resort in Coolangatta.
- Overall Resort Winner ($2000 cash prize to throw a staff party) to Cedar Lake Resort in the Gold Coast Hinterland.
DAE Australia and New Zealand Regional Manager, Gary Fog, said the Award of Excellence was part of DAE’s focus on providing the industry’s Best Customer Service and resort experiences.
“It’s about recognising and rewarding individuals and resorts that uphold the level of service our DAE members deserve and expect when they choose to holiday with us,” said Mr Fog.
“Importantly, resort guests have loved being able to give recognition of great service to resort staff who go above and beyond their call of duty to make someone’s holiday that much more enjoyable.
“The feedback from the first year of this concept has been overwhelmingly positive, and we are now looking to roll out the DAE Award of Excellence globally to all regions that DAE operates in,” said Mr Fog.
About DAE (Dial An Exchange)
DAE is the world’s leading privately owned vacation exchange provider. With an established network of resort partners, DAE offers exchange availability at thousands of resorts in the most exciting destinations around the globe.
DAE’s approach to exchange is simple – a platform that is easy to use and puts members’ needs first. No hidden fees, complicated rules or trading powers. It’s why DAE has grown to become the largest privately owned exchange provider since opening its doors in 1997 – now servicing over 1.5 million timeshare owners worldwide, including 550,000 direct members.
Through innovation and value-added service, DAE has changed exchange with a low cost business model that allows owners to get more out of their vacation ownership investment. Operating from 10 global offices located across North America, UK, Europe, Asia Pacific, South Africa and the Middle East, DAE delivers a range of products and services to help businesses in the timeshare industry achieve their goals and objectives – providing local solutions with a global outlook.
For more information, visit www.daelive.com
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