Gurgaon, September 04 ,2014: Drishti-soft Solutions, a leading Contact Center and Enterprise Software provider today announced that FabFurnish, an Indian brand of home decor implemented Ameyo as their communication solution to transform their customer relationship management.
FabFurnish was in the lookout for a comprehensive solution that was capable of seamlessly integrating with existing applications and customizable to changing business needs, a solution that would channelize their resources and run operations smoothly.
With Ameyo, FabFurnish aims to deliver unprecedented customer service by constantly monitoring employee performance and identifying venues for improvement. The executives were persistent on the dexterity of the solution, i.e. to implement changes to adapt to the increasingly demanding customer base without any disruptions.
Mr.Prashant Chaturedi, Senior Manager, Operations says “Here at Fabfurnish, we understand the importance of customers, and we aim to deliver superior experiences to our valuable customers. Ameyo has empowered us in providing consistent quality experience across multiple channels helping us run our business operations smoothly. Ameyo was able to seamlessly integrate with our applications, and provide us with room for customizations enabling us with advanced technology features and tools. ”
AMEYO is the flagship solution from Drishti for complete Customer Interaction Management. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in Asia–Pacific, India, SAARC, Middle East, Africa, and the Americas. Drishti’s customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.
Company Name: Drishti-Soft Solutions Pvt. Ltd.
Contact Person: Kartik Kakar
Email: Send Email
Address:B2/450, Spaze iTech Park, Sector-49, Sohna Road